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Wave

Wave

Composite Score
8.5 /10
CX Score
8.8 /10
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Wave
8.5 /10

What is Wave?

Wave makes it easy to be your own boss. Focus on what you love, and lean on Wave's intuitive online software to manage your financial and organizational needs. Wave Apps makes your money-related tasks easy with: • Unlimited invoicing, 100% free! • Unlimited accounting, 100% free!

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Awards & Recognition

Wave won the following awards in the Accounting - Small Business category

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Wave Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wave.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
98%
Negotiation and Contract:
99%
Conflict Resolution:
97%
Strategy & Innovation:
98%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wave?

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0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 89

Cost Revenue Tracking

93

Expense Management

92

Accounts Payable Purchase Orders

91

Accounts Receivable Invoicing

91

General Ledger Chart of Accounts

90

Integration APIs

88

Reconciliation

87

Budgeting Forecasting

87

Project Accounting

87

Cash Flow Management

87

Dashboards, Analytics and Reporting

84

Vendor Capability Ratings

Average 86

Ease of Customization

90

Ease of Implementation

89

Ease of IT Administration

88

Usability and Intuitiveness

88

Business Value Created

87

Ease of Data Integration

86

Availability and Quality of Training

86

Vendor Support

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Quality of Features

82

Wave Reviews

Mark W.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Business Accounting Made Easy With Wave Accounting

Likeliness to Recommend

9 /10

What differentiates Wave from other similar products?

With Wave Accounting, it becomes easy to manage business finances. It offers great features and let's you worry about other things as the software streamlines your financials

What is your favorite aspect of this product?

I like that Wave Accounting offers many accounting features. Learn how to use Wave Accounting is easy The software is affordable The software streamlines business accounting

What do you dislike most about this product?

Wave Accounting never disappoints

What recommendations would you give to someone considering this product?

For businesses accounting, there is only one software I can recommend Wave Accounting. I have used it for quite sometime and it has proved to be the best

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Inspires Innovation

Karrie B.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

So easy to use and keep your books accurate

Likeliness to Recommend

10 /10

What differentiates Wave from other similar products?

I have used Wave Accounting for over 6 years for myself and 3 other businesses. It is so easy to implement. I'm not an accounting person yet this is easy to understand and work within.

What is your favorite aspect of this product?

I love that I can create my invoices and send via email and my clients can pay online without interaction with me or I can create a payment link that is housed on my website. I love the new Wave Money that makes banking without fees seamless. Fabulous addition!

What do you dislike most about this product?

A recent update changed the way that expenses purchased are processed. It use to be very easy to upload and AI pulled some of the data and you reviewed and updated it. Now, it is a 2 step process and you have to enter all of the data manually unless it is coming from bank info.

What recommendations would you give to someone considering this product?

Wave Accounting is a fabulously easy accounting system that helps you keep your business organized. Reports are easy to run and all of your data is housed within the platform. The system is free until you need to process payroll or you use Wave as your payment gateway. Even then the rates are reasonable and in cases lower than many other products.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Carl G.

  • Role: Consultant
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Easily integrated AP with great features for SmBz

Likeliness to Recommend

8 /10

What differentiates Wave from other similar products?

Wave is a company that has been around for quite some time, they mimic Quickbooks in many ways but is owned by HR Block. I find the process of tracking invoices easy, and being a service based business, I don't have to worry about taxes and such, but they do have the ability to integrate that into your accounting. I like the features they've aded including managing payroll, banking and payment processing. I miss some features that were taken away this year such as the receipt processing app...made it super easy, hoping to see that return to the main app eventually.

What is your favorite aspect of this product?

The book keeping service! I work monthly with one of the Wave app team members reconciling my books and running reports. I pay monthly so I don't have to deal with a crunch at the end of the year. I find my reps to be personable, and available. In the three years they've done this for me, I've only had it swap out once, so the people working on your books are pretty consistent. I recommend this service for any business of one. I also like the payment processing.

What do you dislike most about this product?

Some of the book keeping aspects are a little confusing for me, but my background is in graphic design, not accounting or book keeping, hence why I get the help.

What recommendations would you give to someone considering this product?

Shop the market a bit, integrate this at the start of your fiscal year, don't leap into any new book keeping service in the middle of the year.

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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