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Wave

Wave

Composite Score
8.5 /10
CX Score
8.8 /10
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In Partnership With SelectHub

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Wave
8.5 /10

What is Wave?

Wave makes it easy to be your own boss. Focus on what you love, and lean on Wave's intuitive online software to manage your financial and organizational needs. Wave Apps makes your money-related tasks easy with: • Unlimited invoicing, 100% free! • Unlimited accounting, 100% free!

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Awards & Recognition

Wave won the following awards in the Accounting - Small Business category

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Wave Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wave.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
98%
Negotiation and Contract:
99%
Conflict Resolution:
97%
Strategy & Innovation:
98%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wave?

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0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 89

Cost Revenue Tracking

93

Expense Management

92

Accounts Payable Purchase Orders

91

Accounts Receivable Invoicing

91

General Ledger Chart of Accounts

90

Integration APIs

88

Reconciliation

87

Budgeting Forecasting

87

Project Accounting

87

Cash Flow Management

87

Dashboards, Analytics and Reporting

84

Vendor Capability Ratings

Average 86

Ease of Customization

90

Ease of Implementation

89

Ease of IT Administration

88

Usability and Intuitiveness

88

Business Value Created

87

Ease of Data Integration

86

Availability and Quality of Training

86

Vendor Support

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Quality of Features

82

Wave Reviews

Kara L.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Easy, Intuitive, Free

Likeliness to Recommend

10 /10

What differentiates Wave from other similar products?

Wave has simplified accounting a way that no other platform has. It allows us all to be human beings who make mistakes and need to correct those mistakes. There are not a ton of different and confusing membership options. The accounting and reporting is clear, visual, and easy to fix when mistakes happen.

What is your favorite aspect of this product?

It makes sense!

What do you dislike most about this product?

I would like a little more education about some of the features and general accounting how-to.

What recommendations would you give to someone considering this product?

Jump in. You don't have to pay $60+/mo for complicated and confusing accounting software anymore.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Wastes Time

Jacob W.

  • Role: C-Level
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2022

Great and cheap

Likeliness to Recommend

10 /10

What differentiates Wave from other similar products?

Its free and super easy to use - really simple UI and reporting features are great

What is your favorite aspect of this product?

Its free (no subscription required) - for invoicing you need to pay the standard 3% or whatever of credit card fees

What do you dislike most about this product?

Bc quickbooks is the 800 pound gorilla my accountant requires using it - will take time (if ever) for Wave to get to that level

What recommendations would you give to someone considering this product?

The fact that everyone uses Quickbooks makes it hard to avoid using, but in terms of features/pricing i far prefer Wave

Rachael W.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Wave Accounting is great for a Solopreneur

Likeliness to Recommend

8 /10

What differentiates Wave from other similar products?

I used Wave for creating invoices, sending those invoices to clients and collecting payment.

What is your favorite aspect of this product?

I like being able to generate estimates, create invoices and collect payments. Wave is easy to set up, assists with accounting, and I can track outstanding invoices all in one place.

What do you dislike most about this product?

It is very disappointing that they have withdrawn their services from Europe and other countries outside the US and Canada.

What recommendations would you give to someone considering this product?

If you live in US and Canada, I highly recommend looking at Wave Accounting to create invoices and collect payments.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

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