Computer Services, Inc.

WatchDOG Elite

Composite Score

7.5 /10

CX Score

7.6 /10

10 Reviews Write a Review

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What is WatchDOG Elite?

WatchDOG Elite is a Web-based restricted party watch list screening solution that combines a search algorithm with new technology for fewer false positives. CSI also manages monitoring, gathering, cleansing and deploying list updates.

Company Details

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WatchDOG Elite Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

93 Plan to Renew

96 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 84%
Negotiation and Contract:: 72%
Conflict Resolution:: 87%
Strategy & Innovation:: 89%
Service Experience:: 82%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WatchDOG Elite?

0% Negative

22% Neutral

78% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Feature Ratings

Average 87

Analytics and Reporting

Policy Management

Cheque Management

Regulatory Compliance and Audit

Fraud Management

Market Risk Management

Asset Liability Management

Stress Tests

Transaction Monitoring

Anti Money Laundering

Credit Risk Management

Vendor Capability Ratings

Average 85

Ease of Data Integration

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Vendor Support

WatchDOG Elite Reviews

Ismail A.

Role: Finance
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

It is a fantastic product

Likeliness to Recommend

10 /10

What differentiates WatchDOG Elite from other similar products?

It performs realtime screening and centralized reporting.

What is your favorite aspect of this product?

It gives me the opportunity to outperform competitors.

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

It is a full fledged software technology that helps regulate screening and compliance.

Pros

Reliable
Enables Productivity
Trustworthy
Effective Service

Rosemary o.

Role: Finance
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

It is a great purchase!

Likeliness to Recommend

10 /10

What differentiates WatchDOG Elite from other similar products?

Watchdog Elite services often provide more sophisticated, 24/7 monitoring capabilities with faster response times. The Increased Security Features is a great feature which include features like deeper system analysis, more layers of protection (such as encryption or vulnerability scanning), and advanced threat detection. There is customized Alerts which allows users to receive more specific or detailed notifications about potential threats or system behavior, with options for setting custom parameters.

What is your favorite aspect of this product?

WatchDOG Elite can generate activity, detail, audit, and summary reports.

What do you dislike most about this product?

I love every aspect of watchDog Elite

What recommendations would you give to someone considering this product?

The WatchDog Elite is an excellent purchase! It makes my work so much easier and more efficient. The quality is outstanding, and it's incredibly user-friendly. I highly recommend it to anyone looking to streamline their tasks. You won’t be disappointed!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Abdul Rahman U.

Role: Finance
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2023

Fantastic product, could have more features

Likeliness to Recommend

7 /10

What differentiates WatchDOG Elite from other similar products?

Ease of use

What is your favorite aspect of this product?

Integration into ecosystem

What do you dislike most about this product?

Features expansion

What recommendations would you give to someone considering this product?

If it has what u require go for it

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Cons

Less Effective Service
Under Delivered
Less Transparent

WatchDOG Elite

What is WatchDOG Elite?

Company Details

Book a Free Demo Today!

WatchDOG Elite Ratings

87 Likeliness to Recommend

93 Plan to Renew

96 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love WatchDOG Elite?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Policy Management Solution centralizes policies, standards, and procedures mapped to regulations or best-practices (PCI-DSS, ISO/IEC, HIPAA, etc.) with built-in templates.

Cheque Management Includes cheque printing, cheque tracking, cheque payment processing, and cheque verification.

Regulatory Compliance and Audit Ability to adhere to laws, regulations, guidelines, and specifications relevant to the business. Ability to store documents and trails for audit access.

Fraud Management Includes identity theft protection, fraud alerts, payer authentication, and fraud investigations.

Market Risk Management Includes equity risk, currency risk, and commodity risk.

Asset Liability Management Includes interest rate risk, liquidity risk, and funding and capital management.

Stress Tests Includes crisis simulations, scenario generation, and scenario analysis.

Transaction Monitoring Includes Know Your Customer (KYC), cash deposits and withdrawals, wire transfers, and ACH activity management.

Anti Money Laundering Includes suspicious behavior identification, currency transaction reporting, case management and customer due diligence checks.

Credit Risk Management Includes credit assessment, credit scoring, and credit risk analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

WatchDOG Elite Reviews

Ismail A.

It is a fantastic product

Likeliness to Recommend

Pros

Rosemary o.

It is a great purchase!

Likeliness to Recommend

Pros

Abdul Rahman U.

Fantastic product, could have more features

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Analytics and Reporting

Policy Management

Cheque Management

Regulatory Compliance and Audit

Fraud Management

Market Risk Management

Asset Liability Management

Stress Tests

Transaction Monitoring

Anti Money Laundering

Credit Risk Management

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Vendor Support