Voxco Inc

Voxco Survey Platform

Composite Score

7.4 /10

CX Score

7.6 /10

17 Reviews Write a Review

Claim Software

What is Voxco Survey Platform?

The Voxco Research Cloud maximizes ways for you to reach respondents. All modes are part of one centralized omnichannel survey software platform, so no matter how you survey respondents, the data stays in the same place (even on-premise).

Company Details

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Awards & Recognition

Voxco Survey Platform won the following awards in the Survey Software category

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4 Top Rated Capabilities

4 Top Rated Features

2023

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

5 Top Rated Features

2022

Voxco Survey Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Voxco Survey Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

5
Since last award

91 Plan to Renew

9
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Voxco Survey Platform?

9% Negative

17% Neutral

74% Positive

Pros

Respectful
Fair
Acts with Integrity
Transparent

Feature Ratings

Average 80

Role and User Management

Mobile Support

Questionnaire Design/Survey Builder

Branching and Logic

Collaboration

Customizable Branding

APIs and Integration

Multi-Media Support

Multi-Channel Distribution

3rd-Party Integrations

Templates & Question Library

Vendor Capability Ratings

Average 80

Business Value Created

Usability and Intuitiveness

Breadth of Features

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Voxco Survey Platform Reviews

Anwar M.

Role: Information Technology
Industry: Government
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2022

Does multi mode surveys, but a little clunky

Likeliness to Recommend

9 /10

What differentiates Voxco Survey Platform from other similar products?

Best suited for multi mode surveys (Web/Paper/Phone). Good dashboard for quick metrics.

What is your favorite aspect of this product?

The centralized data for all modes of surveys. All the data from web, paper (after scanning) and CATI resides in one location and that makes it easy to see the current status across all modes

What do you dislike most about this product?

Its pricey. The user interface is also not the greatest.

What recommendations would you give to someone considering this product?

Make sure this fits your survey needs (ie how may surveys are expected, what modes). For lesser surveys or web only surveys, best to consider other tools

Pros

Reliable
Enables Productivity
Trustworthy
Caring

Balazs K.

Role: C-Level
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2022

Fully customizable data collection platform

Likeliness to Recommend

10 /10

What differentiates Voxco Survey Platform from other similar products?

Complex survey design tool, able to program even very special questionnaires

What is your favorite aspect of this product?

Complex programming capabilities, repsonsive and customizable survey design

What do you dislike most about this product?

Sometimes the new versions do not include functions that was useful before

What recommendations would you give to someone considering this product?

Ask for tryout and product demonstration

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Ravish K.

Role: Sales Marketing
Industry: Consulting
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Aug 2022

Fast and intuitive survey platform for everyone

Likeliness to Recommend

10 /10

What differentiates Voxco Survey Platform from other similar products?

Very intuitive, helps make complex surveys , easy to create surveys, options to have it on premise or on cloud

What is your favorite aspect of this product?

Ease with which one can create the surveys and I also like the security aspect of it. The fact that one has the option to have the survey software installed on premise is very helpful

What do you dislike most about this product?

The product is not meant for people looking to do less than 500 surveys. I mean one can do how many ever surveys but the pricing wouldn’t justify it. But if it’s a complex surveys , voxco is the team to go to.

What recommendations would you give to someone considering this product?

Pricing wise they are better than qualtrics, their nearest competitor and if you are looking to do less than 500 surveys go for free tools.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Voxco Survey Platform

What is Voxco Survey Platform?

Company Details

Need Assistance?

Awards & Recognition

2022 Data Quadrant Gold Medalist

Voxco Survey Platform Ratings

89 Likeliness to Recommend

5 Since last award

91 Plan to Renew

9 Since last award

83 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Voxco Survey Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Role and User Management Enable different levels of access and permissions based on role.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Collaboration Invite people to review or edit the survey before sending them out.

Customizable Branding Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

Multi-Media Support Product allows for the inclusion of images, videos, audio within the survey.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

3rd-Party Integrations Integration with 3rd Party platforms (Zoho Products, MailChimp, Eventbrite, Google Sheet, Zendesk, Slack, Shopify, Webhooks etc.)

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Voxco Survey Platform Reviews

Anwar M.

Does multi mode surveys, but a little clunky

Likeliness to Recommend

Pros

Balazs K.

Fully customizable data collection platform

Likeliness to Recommend

Pros

Ravish K.

Fast and intuitive survey platform for everyone

Likeliness to Recommend

Pros

5
Since last award

9
Since last award

2
Since last award

Feature Ratings

Role and User Management

Mobile Support

Questionnaire Design/Survey Builder

Branching and Logic

Collaboration

Customizable Branding

APIs and Integration

Multi-Media Support

Multi-Channel Distribution

3rd-Party Integrations

Templates & Question Library

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Breadth of Features

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization