Voxco Inc

Voxco Survey Platform

Composite Score

7.4 /10

CX Score

7.6 /10

17 Reviews Write a Review

Claim Software

What is Voxco Survey Platform?

The Voxco Research Cloud maximizes ways for you to reach respondents. All modes are part of one centralized omnichannel survey software platform, so no matter how you survey respondents, the data stays in the same place (even on-premise).

Company Details

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Awards & Recognition

Voxco Survey Platform won the following awards in the Survey Software category

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4 Top Rated Capabilities

4 Top Rated Features

2023

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

5 Top Rated Features

2022

Voxco Survey Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Voxco Survey Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

5
Since last award

91 Plan to Renew

9
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Voxco Survey Platform?

9% Negative

17% Neutral

74% Positive

Pros

Respectful
Fair
Acts with Integrity
Transparent

Feature Ratings

Average 80

Role and User Management

Mobile Support

Questionnaire Design/Survey Builder

Branching and Logic

Collaboration

Customizable Branding

APIs and Integration

Multi-Media Support

Multi-Channel Distribution

3rd-Party Integrations

Templates & Question Library

Vendor Capability Ratings

Average 80

Business Value Created

Usability and Intuitiveness

Breadth of Features

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Voxco Survey Platform Reviews

Ethan f.

Role: Student Academic
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Easy to use product, very helpful

Likeliness to Recommend

7 /10

What differentiates Voxco Survey Platform from other similar products?

the autonomy and efficiency

What is your favorite aspect of this product?

the autonomy

What do you dislike most about this product?

the timing

What recommendations would you give to someone considering this product?

as long as you pay attention to the training you'll be fine

Pros

Fair
Trustworthy
Efficient Service
Effective Service

Cons

Under Delivered

Jessica F.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Lots of adaptability for your own business needs.

Likeliness to Recommend

7 /10

What is your favorite aspect of this product?

I like the different question types and I like the ability to manage my samples/distributions.

What do you dislike most about this product?

There are glitches that take awhile to get fixed. Not sure if this is just because we have an on-prem version and not cloud.

What recommendations would you give to someone considering this product?

Um…this is a good product for conducting surveys from the programming to the sending out but it’s not the best for data visualization yet.

Pros

Reliable
Enables Productivity
Performance Enhancing
Unique Features

Cons

Less Efficient Service
Less Effective Service
Wastes Time

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Oct 2022

Great product. Easy to use!!

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Voxco Survey Platform

What is Voxco Survey Platform?

Company Details

Need Assistance?

Awards & Recognition

2022 Data Quadrant Gold Medalist

Voxco Survey Platform Ratings

89 Likeliness to Recommend

5 Since last award

91 Plan to Renew

9 Since last award

83 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Voxco Survey Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Role and User Management Enable different levels of access and permissions based on role.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Collaboration Invite people to review or edit the survey before sending them out.

Customizable Branding Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

Multi-Media Support Product allows for the inclusion of images, videos, audio within the survey.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

3rd-Party Integrations Integration with 3rd Party platforms (Zoho Products, MailChimp, Eventbrite, Google Sheet, Zendesk, Slack, Shopify, Webhooks etc.)

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Voxco Survey Platform Reviews

Ethan f.

Easy to use product, very helpful

Likeliness to Recommend

Pros

Cons

Jessica F.

Lots of adaptability for your own business needs.

Likeliness to Recommend

Pros

Cons

Great product. Easy to use!!

Likeliness to Recommend

Pros

5
Since last award

9
Since last award

2
Since last award

Feature Ratings

Role and User Management

Mobile Support

Questionnaire Design/Survey Builder

Branching and Logic

Collaboration

Customizable Branding

APIs and Integration

Multi-Media Support

Multi-Channel Distribution

3rd-Party Integrations

Templates & Question Library

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Breadth of Features

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization