VMware Workspace ONE Logo
VMware Workspace ONE Logo
VMware, Inc.

VMware Workspace ONE

Composite Score
7.1 /10
CX Score
7.1 /10
Category
VMware Workspace ONE
7.1 /10

What is VMware Workspace ONE?

VMware Workspace ONE is an intelligence-driven digital workspace platform that enables you to simply and securely deliver and manage any app on any device, anywhere.

Company Details


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Awards & Recognition

VMware Workspace ONE won the following awards in the Enterprise Mobile Management category

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VMware Workspace ONE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on VMware Workspace ONE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

76 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love VMware Workspace ONE?

6% Negative
10% Neutral
84% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Acts with Integrity

Feature Ratings

Average 82

User Privacy

84

Location Services

84

Reporting

83

Application Management

82

Mobile Productivity

82

Content Management

81

Single Pane of Glass

81

Mobile Device Management

78

Vendor Capability Ratings

Average 78

Availability and Quality of Training

84

Ease of Data Integration

81

Business Value Created

80

Usability and Intuitiveness

79

Quality of Features

79

Breadth of Features

78

Vendor Support

78

Ease of Implementation

78

Ease of IT Administration

75

Product Strategy and Rate of Improvement

71

Ease of Customization

71

VMware Workspace ONE Reviews

Chris B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2022

Pretty straight forward

Likeliness to Recommend

9 /10

What differentiates VMware Workspace ONE from other similar products?

Not sure to be honest. I've tried a few software that are relatively similar and they all operate the same from an End User standpoint. This is good because if you are switching to Pulse from another similar system, your End Users won't be frustrated on a new way to connect. From an IT perspective this was very easy to deploy. It's not a big program and doesn't eat up computer resources. Easy to train End Users on how to use it.

What is your favorite aspect of this product?

I like that it doesn't eat up computer resources. It doesn't take up much room so you can easily add it to your companies computer image.

What do you dislike most about this product?

Maybe the look of it. Aesthetics, it's kind of old and outdated looking.

What recommendations would you give to someone considering this product?

Hopefully you get to test it out first to see if it fits in your environment. Because of how simple it is to use, it should fit is most companies infrastructure.

Pros

  • Reliable
  • Caring
  • Respectful
  • Fair

Ivan S.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

"Great Tool with Few Errors"

Likeliness to Recommend

10 /10

What differentiates VMware Workspace ONE from other similar products?

Lightweight and easy to deploy compared to other products in this category.

What is your favorite aspect of this product?

Allows working from home and in a better position to access companies site and documents.

What do you dislike most about this product?

Sometimes it can cause loss of work. Luckily it doesn't happen often.

What recommendations would you give to someone considering this product?

It is an excellent product with minimal errors. The outstanding factor is ease of use and reliability. Highly recommends if it fits your business needs.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Pawel S.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Possibility to customize for demanding setup

Likeliness to Recommend

7 /10

What differentiates VMware Workspace ONE from other similar products?

Selection of complex features that will satisfy demanding clients

What is your favorite aspect of this product?

Complexity to solve sophisticated scenarios

What do you dislike most about this product?

Pricey versus competitors

What recommendations would you give to someone considering this product?

It's not definitely product for people new it topic of VPN's but great solution for those, looking for solution to their not-easy problems and scenarios.

Pros

  • Continually Improving Product
  • Reliable
  • Caring
  • Saves Time

Cons

  • Less Efficient Service
  • Less Transparent
  • Less Friendly Negotiation

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