Vlocity Insurance Logo
Vlocity Insurance Logo
Salesforce.com Inc

Vlocity Insurance

Composite Score
8.0 /10
CX Score
8.6 /10
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In Partnership With SelectHub

Claim Software
Category
Vlocity Insurance
8.0 /10

What is Vlocity Insurance?

Successful Insurance organizations understand their clients and their constantly changing needs. They efficiently provide them with the right products, and efficiently administer and service their policies / products at the right times. You need insurance-specific capabilities, and you need all the benefits of the cloud. Now you can have both with Vlocity.

Company Details

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Vlocity Insurance Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Vlocity Insurance.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Vlocity Insurance?

0% Negative
6% Neutral
94% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 82

Risk and Fraud Assessment

88

Audit Management

85

Policy Management

83

Financial Management System

82

Analytics and Reporting

82

Compliance Management

82

Fraud Management

82

Communication Management

82

Document Management

80

Claims Management

79

Workflow Management

78

Vendor Capability Ratings

Average 80

Business Value Created

85

Quality of Features

85

Breadth of Features

83

Usability and Intuitiveness

83

Availability and Quality of Training

82

Ease of Implementation

81

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Ease of IT Administration

77

Ease of Data Integration

76

Vendor Support

76

Vlocity Insurance Reviews

Ankur R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

Engagement Management with Omnichannel

Likeliness to Recommend

8 /10

What differentiates Vlocity Insurance from other similar products?

Vlocity offers a number of built-in components that give a new spin to traditional processes, including CPQ. This product provides right and efficient solution for back-office integration, data migration as well as omnichannel sales.

What is your favorite aspect of this product?

To integrate Vlocity with third-party and back-office systems knowledge of programming language is not required because it provides drag and drop configuration.

What do you dislike most about this product?

Pricing seems to be on higher end for new customers

What recommendations would you give to someone considering this product?

It would be great if the free trial could be extended from 30 days to 60 days because 30 days may not be enough for a new user to be accustomed with this application.

Pros

  • Saves Time
  • Fair
  • Continually Improving Product
  • Reliable

Turi G.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Best Insurance Management Solution

Likeliness to Recommend

8 /10

What differentiates Vlocity Insurance from other similar products?

Vlocity Insurance comes with cloud insurance management features. It make it easy to understand client needs and meet them

What is your favorite aspect of this product?

I like that Vlocity Insurance is cloud based and so scalable The software houses amazing insurance management features

What do you dislike most about this product?

Not a single problem as Vlocity Insurance has been amazing

What recommendations would you give to someone considering this product?

I recommend Vlocity Insurance because it not only meets needs, it is also affordable and scalable

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Really competitive and consumer friendly

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Effective Service
  • Caring
  • Saves Time

Cons

  • Charges for Enhancements