VisitUs Reception Logo Award Winner Product Badge
VisitUs Reception Logo Award Winner Product Badge
VisitUs Reception

VisitUs Reception

Composite Score
8.0 /10
CX Score
8.5 /10
Category
VisitUs Reception
8.0 /10

What is VisitUs Reception?

VisitUs Reception is a Visitor Management system that is super simple to use for both you and your customers alike. It frees you up to provide a warm and long-lasting experience or welcome, in times that might feel otherwise, while ensuring the safety of all involved. Welcome your visitors, contractors and staff with an easy to use visitor management system that saves time and keeps them safe.

Company Details


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Awards & Recognition

VisitUs Reception won the following awards in the Visitor Management category

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VisitUs Reception Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on VisitUs Reception.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

6
Since last award

93 Plan to Renew

8
Since last award

87 Satisfaction of Cost Relative to Value

6
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
94%
Conflict Resolution:
97%
Strategy & Innovation:
97%
Service Experience:
99%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love VisitUs Reception?

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2% Negative
2% Neutral
96% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 79

Mobile

84

Visitor Authentication and Monitoring

82

Registration Management

80

Real-Time Alerts and Notifications

80

Dashboards, Analytics and Reporting

76

Badge Printing

72

Electronic Signatures

72

API Integration

67

Vendor Capability Ratings

Average 75

Usability and Intuitiveness

85

Vendor Support

80

Quality of Features

80

Business Value Created

78

Ease of Implementation

77

Ease of IT Administration

76

Ease of Customization

73

Product Strategy and Rate of Improvement

71

Availability and Quality of Training

71

Ease of Data Integration

71

Breadth of Features

67

VisitUs Reception Reviews

Abhay P.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Guest management access

Likeliness to Recommend

7 /10

What differentiates VisitUs Reception from other similar products?

Data logs system

What is your favorite aspect of this product?

Interface

What do you dislike most about this product?

Limited options

What recommendations would you give to someone considering this product?

Many features need to added

Pros

  • Enables Productivity
  • Trustworthy
  • Fair
  • Over Delivered

Chonge B.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Fantastic Product!

Likeliness to Recommend

9 /10

What differentiates VisitUs Reception from other similar products?

Dashboards, Analytics and Reporting

What is your favorite aspect of this product?

Great digital signatures Simple UI

What do you dislike most about this product?

Integrations may require 3rd parties

What recommendations would you give to someone considering this product?

Great software to manage your visitors. You save a lot of time are resources.

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Daniel B.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Config & Use is simple but it isn't set and forget

Likeliness to Recommend

8 /10

What differentiates VisitUs Reception from other similar products?

The support received has been really good, always on hand even though the time zone for support is so different, we haven't had an issue go unresolved for more than 48hours.

What is your favorite aspect of this product?

Simple rollout to additional devices within the same site.

What do you dislike most about this product?

Print config is difficult and temperamental, this is mainly due to the recommended supported equipment not being the best - I wouldn't use this as a reflection of the VisitUs software itself but it is worth mentioning if badges and site ID are required by your Org.

What recommendations would you give to someone considering this product?

Simplify your config, check-in should be Name/Details - Host Selection - Accepting on site rules via document acceptance. Too many steps in our use has resulted in the system being bypassed based on lack of understanding.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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