


What is VisitUs Reception?
VisitUs Reception is a Visitor Management system that is super simple to use for both you and your customers alike. It frees you up to provide a warm and long-lasting experience or welcome, in times that might feel otherwise, while ensuring the safety of all involved. Welcome your visitors, contractors and staff with an easy to use visitor management system that saves time and keeps them safe.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
6
Since last award
93 Plan to Renew
8
Since last award
87 Satisfaction of Cost Relative to Value
6
Since last award
Emotional Footprint Overview
- Product Experience:
- 97%
- Negotiation and Contract:
- 94%
- Conflict Resolution:
- 97%
- Strategy & Innovation:
- 97%
- Service Experience:
- 99%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love VisitUs Reception?
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile
Visitor Authentication and Monitoring
Registration Management
Real-Time Alerts and Notifications
Dashboards, Analytics and Reporting
Badge Printing
Electronic Signatures
API Integration
Vendor Capability Ratings
Usability and Intuitiveness
Vendor Support
Quality of Features
Business Value Created
Ease of Implementation
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
VisitUs Reception Reviews

Abhay P.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Apr 2025
Guest management access
Likeliness to Recommend
What differentiates VisitUs Reception from other similar products?
Data logs system
What is your favorite aspect of this product?
Interface
What do you dislike most about this product?
Limited options
What recommendations would you give to someone considering this product?
Many features need to added
Pros
- Enables Productivity
- Trustworthy
- Fair
- Over Delivered
Please tell us why you think this review should be flagged.
Chonge B.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2022
Fantastic Product!
Likeliness to Recommend
What differentiates VisitUs Reception from other similar products?
Dashboards, Analytics and Reporting
What is your favorite aspect of this product?
Great digital signatures Simple UI
What do you dislike most about this product?
Integrations may require 3rd parties
What recommendations would you give to someone considering this product?
Great software to manage your visitors. You save a lot of time are resources.
Pros
- Reliable
- Respectful
- Acts with Integrity
- Helps Innovate
Please tell us why you think this review should be flagged.
Daniel B.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Config & Use is simple but it isn't set and forget
Likeliness to Recommend
What differentiates VisitUs Reception from other similar products?
The support received has been really good, always on hand even though the time zone for support is so different, we haven't had an issue go unresolved for more than 48hours.
What is your favorite aspect of this product?
Simple rollout to additional devices within the same site.
What do you dislike most about this product?
Print config is difficult and temperamental, this is mainly due to the recommended supported equipment not being the best - I wouldn't use this as a reflection of the VisitUs software itself but it is worth mentioning if badges and site ID are required by your Org.
What recommendations would you give to someone considering this product?
Simplify your config, check-in should be Name/Details - Host Selection - Accepting on site rules via document acceptance. Too many steps in our use has resulted in the system being bypassed based on lack of understanding.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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