VisitUs Reception Logo Award Winner Product Badge
VisitUs Reception Logo Award Winner Product Badge
VisitUs Reception

VisitUs Reception

Composite Score
8.0 /10
CX Score
8.5 /10
Category
VisitUs Reception
8.0 /10

What is VisitUs Reception?

VisitUs Reception is a Visitor Management system that is super simple to use for both you and your customers alike. It frees you up to provide a warm and long-lasting experience or welcome, in times that might feel otherwise, while ensuring the safety of all involved. Welcome your visitors, contractors and staff with an easy to use visitor management system that saves time and keeps them safe.

Company Details


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Awards & Recognition

VisitUs Reception won the following awards in the Visitor Management category

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VisitUs Reception Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on VisitUs Reception.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

6
Since last award

93 Plan to Renew

8
Since last award

87 Satisfaction of Cost Relative to Value

6
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
94%
Conflict Resolution:
97%
Strategy & Innovation:
97%
Service Experience:
99%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love VisitUs Reception?

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2% Negative
2% Neutral
96% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 79

Mobile

84

Visitor Authentication and Monitoring

82

Registration Management

80

Real-Time Alerts and Notifications

80

Dashboards, Analytics and Reporting

76

Badge Printing

72

Electronic Signatures

72

API Integration

67

Vendor Capability Ratings

Average 75

Usability and Intuitiveness

85

Vendor Support

80

Quality of Features

80

Business Value Created

78

Ease of Implementation

77

Ease of IT Administration

76

Ease of Customization

73

Product Strategy and Rate of Improvement

71

Availability and Quality of Training

71

Ease of Data Integration

71

Breadth of Features

67

VisitUs Reception Reviews

Alan M.

  • Role: Industry Specific Role
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to use with either my cell phone or the iPad.

Likeliness to Recommend

9 /10

What differentiates VisitUs Reception from other similar products?

We first started using the VisitUs Reception app to track daily employee login/logout to replace a paper sheet, and it has been easy to use with either my cell phone or the iPad at the entrance.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

Hard to track who what checked in until everyone was given access.

What recommendations would you give to someone considering this product?

Make it easier to change the user password while logged in. The default password assigned at account creation was random, but was unable to change it except for the "I forgot my password" link. You should be able to change it from the web portal interface.

Pros

  • Reliable

Alok T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Efficient, user friendly and reliable experience

Likeliness to Recommend

8 /10

What differentiates VisitUs Reception from other similar products?

The ease and flexibility to integrate with mobile devices, visitor authentication and live seamlessly alerts makes it a step ahead of competitors. Addon with user friendly user interface and security features makes it more reliable and first choice.

What is your favorite aspect of this product?

Feature of VisitUs Reception like real-time alerts and live updates which makes smooth, reliable and security proof visitor management.

What do you dislike most about this product?

Electronic signature could be more more instinctive and streamlined.

What recommendations would you give to someone considering this product?

I would recommend thoroughly exploring VisitUs Reception customisation options earlier on to tailor it to specific needs and take advantage of its mobile features for a smoother visitor experience

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Eshwar c.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

"Efficient and Reliable"

Likeliness to Recommend

10 /10

What differentiates VisitUs Reception from other similar products?

"VisitUs Reception stands out with its user-friendly interface, real-time alerts, and seamless integration with existing systems, offering exceptional security and visitor management features."

What is your favorite aspect of this product?

"My favorite aspect of VisitUs Reception is its intuitive interface combined with real-time notifications, making visitor management seamless and efficient."

What do you dislike most about this product?

"What I dislike most is the limited customization options for certain features, which can make it difficult to fully tailor the system to specific needs."

What recommendations would you give to someone considering this product?

"I recommend trying out the product for a demo to understand its full potential, especially its ease of use and seamless integration. Ensure that your organization's needs align with its features for the best experience."

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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