VisitUs Reception Logo Award Winner Product Badge
VisitUs Reception Logo Award Winner Product Badge
VisitUs Reception

VisitUs Reception

Composite Score
8.0 /10
CX Score
8.5 /10
Category
VisitUs Reception
8.0 /10

What is VisitUs Reception?

VisitUs Reception is a Visitor Management system that is super simple to use for both you and your customers alike. It frees you up to provide a warm and long-lasting experience or welcome, in times that might feel otherwise, while ensuring the safety of all involved. Welcome your visitors, contractors and staff with an easy to use visitor management system that saves time and keeps them safe.

Company Details


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Awards & Recognition

VisitUs Reception won the following awards in the Visitor Management category

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VisitUs Reception Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on VisitUs Reception.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

6
Since last award

93 Plan to Renew

8
Since last award

87 Satisfaction of Cost Relative to Value

6
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
94%
Conflict Resolution:
97%
Strategy & Innovation:
97%
Service Experience:
99%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love VisitUs Reception?

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2% Negative
2% Neutral
96% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 79

Mobile

84

Visitor Authentication and Monitoring

82

Registration Management

80

Real-Time Alerts and Notifications

80

Dashboards, Analytics and Reporting

76

Badge Printing

72

Electronic Signatures

72

API Integration

67

Vendor Capability Ratings

Average 75

Usability and Intuitiveness

85

Vendor Support

80

Quality of Features

80

Business Value Created

78

Ease of Implementation

77

Ease of IT Administration

76

Ease of Customization

73

Product Strategy and Rate of Improvement

71

Availability and Quality of Training

71

Ease of Data Integration

71

Breadth of Features

67

VisitUs Reception Reviews

Neeraj K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Small businesses with simple needs

Likeliness to Recommend

9 /10

What differentiates VisitUs Reception from other similar products?

The process of recording and verifying entry into a specific location, such as an office building

What is your favorite aspect of this product?

like tracking visitors and sending basic notifications. Features: Standard check-ins, visitor logs, host alerts, and touchless sign-in options

What do you dislike most about this product?

$100/month per location / COST

What recommendations would you give to someone considering this product?

Visitor management is the process of welcoming visitors on to your premises; this includes signing in, tracking and managing these individuals

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Saket K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

"Efficient and User-Friendly Reception Management"

Likeliness to Recommend

10 /10

What differentiates VisitUs Reception from other similar products?

"VisitUs Reception stands out with its comprehensive features, such as real-time alerts, visitor authentication, and health and safety compliance. Its intuitive interface, seamless mobile integration, and strong security measures set it apart from other visitor management solutions."

What is your favorite aspect of this product?

"My favorite aspect of VisitUs Reception is its real-time alerts and notifications, which keep our team informed about visitor arrivals instantly. The ease of use and seamless integration into our workflow also makes it a valuable tool for improving our front desk operations."

What do you dislike most about this product?

"What I dislike most about VisitUs Reception is the limited customization options for the visitor registration process. While it’s effective, more flexibility in tailoring forms and workflows would enhance its adaptability to different organizational needs."

What recommendations would you give to someone considering this product?

"I recommend thoroughly exploring all the features, especially the real-time alerts and mobile integration. Make sure your team is trained on how to use the system effectively to maximize efficiency. Also, consider your customization needs before implementation, as some aspects may be limited."

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Thanmai N.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

"Efficient and User-Friendly Visitor Management"

Likeliness to Recommend

10 /10

What differentiates VisitUs Reception from other similar products?

VisitUs Reception differentiates itself with its user-friendly interface, real-time alerts, and strong focus on security and compliance. It offers seamless visitor registration, mobile access, and powerful analytics, making it easier for organizations to manage visitor flows efficiently. The flexibility to customize workflows and integrate with existing systems through APIs further sets it apart from other visitor management solutions.

What is your favorite aspect of this product?

My favorite aspect of VisitUs Reception is its real-time alerts and notifications feature. It instantly informs hosts when their visitors arrive, improving communication and efficiency. This feature enhances both security and visitor experience by ensuring that guests are quickly and smoothly welcomed.

What do you dislike most about this product?

What I dislike most about VisitUs Reception is that the mobile app experience could be more polished and faster. At times, navigation feels slightly sluggish, and a more streamlined mobile interface would make on-the-go management much easier and more efficient.

What recommendations would you give to someone considering this product?

I recommend clearly defining your visitor management needs before implementing VisitUs Reception to make the best use of its features. Take advantage of the customization options and ensure your staff is properly trained to maximize efficiency. Also, consider integrating it with your existing security systems for an even smoother visitor experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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