What is vFairs?
vFairs is an end-to-end event management platform that helps event planners and professionals to plan, build, promote, and execute events of any kind. This all-in-one platform provides event planners with a complete set of solutions like event registration, ticketing, custom event sites, branded mobile apps, lead capture apps, virtual events, webinars, badge printing, and check-in apps. It also provides AI-powered content & email marketing software to promote events, analytics to understand performance, and planning tools like budgeting, accommodation management, and abstract management.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
92 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 94%
- Conflict Resolution:
- 97%
- Strategy & Innovation:
- 95%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love vFairs?
Pros
- Reliable
- Trustworthy
- Fair
- Unique Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Exhibitor or Vendor Environment
Branding and Visual Customization
Registration Process/Integration
Customer Support
Presentation/ Webinar Capabilities
Attendee Engagement
Gamification
Networking Facilitation
Metric and Reporting
Whitelabeling
Social Media Channel Integration Outbound
Vendor Capability Ratings
Vendor Support
Ease of Implementation
Breadth of Features
Ease of Customization
Business Value Created
Availability and Quality of Training
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
vFairs Reviews
Nikki S.
- Role: C-Level
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Oct 2021
Wonderful experience!
Likeliness to Recommend
What differentiates vFairs from other similar products?
The price is amazing and the product is superior. Our attendees loved the interaction and the beautifulness of the platform!
What is your favorite aspect of this product?
How it looks and how it works!
What do you dislike most about this product?
Not a thing!
What recommendations would you give to someone considering this product?
This is the second year we have used vFairs, so pay attention and think outside the box. We recorded "tutorial" videos for our attendees and sponsors and sent them out beforehand so they understood what it would look like. This helped ease everyone's mind about the virtual experience.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Annie M.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Unique experience and great pricing.
Likeliness to Recommend
What differentiates vFairs from other similar products?
The user experience is completely unique with vFairs.
What is your favorite aspect of this product?
The environment is my favorite aspect of vFairs. We are able to recreate actual places into a virtual aspect so our attendees feel like they are getting a full experience when they arrive at our events.
What do you dislike most about this product?
We are working through integration with our AMS system. This is a learning curve for our team so we are figuring out our best practices for future events.
What recommendations would you give to someone considering this product?
vFairs is able to work with an budget or needs you have. Thy work around your limitations to create the best experience possible.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Francine B.
- Role: Public Sector
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Oct 2021
Engaging platform, outstanding customer service!
Likeliness to Recommend
What differentiates vFairs from other similar products?
vFairs has great technology, engagement, and analytics. But as someone who has worked with many vendors over many years, I have to say what most differentiates them from anyone else is there absolutely outstanding customer service. They listen, they problem solve, they are terrific thought partners to help you improve your customers'/students' experience. If anything is amiss, they fix it immediately. They are always available. And I can count on them to make us look good!
What is your favorite aspect of this product?
My favorite aspect of the product really has more to do the customer service and product. You can have a great product but if you can't talk to anyone and make sure you're getting what you need, it really doesn't matter. From my end, I know that our students are going to have a great experience in our employers going to connect with great candidates, but my favorite aspect of the customer service is the analytics. I can slice and dice, I can see who went to what booth, I can see how well the people in the booth engaged with our visitors. I can see how well our visitors engaged with people in the booth. Best of all, it's so easy to report out.
What do you dislike most about this product?
There's nothing I dislike about the product. I dislike how some of our users interact with it. For instance, if someone logs on with Windows 98 or if someone in our booth just keep sending people to a website rather than engaging with them. But that has nothing to do with the platform. I'm completely satisfied with the platform.
What recommendations would you give to someone considering this product?
My recommendation for someone considering vFairs would be to be very clear on what your objectives are for the event and to share that with the vFairs team so that they can strategically help you achieve them. I also suggest doing some kind of training or orientation for your users. Although the platform is very intuitive, you don't want someone to be a deer in the headlights the first time they log onto an active event.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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