vFairs LLC

vFairs

Composite Score

8.2 /10

CX Score

8.3 /10

26 Reviews Write a Review

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What is vFairs?

Host Virtual Job Fairs, Online Trade Shows, Online Conferences & more. Connect audiences globally using chat tools, live webinars & digital content, backed by unbeatable 24/7 customer support

Company Details

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Awards & Recognition

vFairs won the following awards in the Virtual Event Management category

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2 Top Rated Capabilities

7 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

11 Top Rated Features

2023

vFairs Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on vFairs.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love vFairs?

0% Negative

6% Neutral

94% Positive

Pros

Reliable
Trustworthy
Fair
Unique Features

Feature Ratings

Average 90

Exhibitor or Vendor Environment

Branding and Visual Customization

Registration Process/Integration

Customer Support

Presentation/ Webinar Capabilities

Attendee Engagement

Gamification

Networking Facilitation

Whitelabeling

Metric and Reporting

Social Media Channel Integration Outbound

Vendor Capability Ratings

Average 87

Vendor Support

Ease of Implementation

Breadth of Features

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Also Featured in...

On-Site Event Management

Score 8.2

View vFairs in this category (opens in a new tab)

vFairs Reviews

Francine B.

Role: Public Sector
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Engaging platform, outstanding customer service!

Likeliness to Recommend

10 /10

What differentiates vFairs from other similar products?

vFairs has great technology, engagement, and analytics. But as someone who has worked with many vendors over many years, I have to say what most differentiates them from anyone else is there absolutely outstanding customer service. They listen, they problem solve, they are terrific thought partners to help you improve your customers'/students' experience. If anything is amiss, they fix it immediately. They are always available. And I can count on them to make us look good!

What is your favorite aspect of this product?

My favorite aspect of the product really has more to do the customer service and product. You can have a great product but if you can't talk to anyone and make sure you're getting what you need, it really doesn't matter. From my end, I know that our students are going to have a great experience in our employers going to connect with great candidates, but my favorite aspect of the customer service is the analytics. I can slice and dice, I can see who went to what booth, I can see how well the people in the booth engaged with our visitors. I can see how well our visitors engaged with people in the booth. Best of all, it's so easy to report out.

What do you dislike most about this product?

There's nothing I dislike about the product. I dislike how some of our users interact with it. For instance, if someone logs on with Windows 98 or if someone in our booth just keep sending people to a website rather than engaging with them. But that has nothing to do with the platform. I'm completely satisfied with the platform.

What recommendations would you give to someone considering this product?

My recommendation for someone considering vFairs would be to be very clear on what your objectives are for the event and to share that with the vFairs team so that they can strategically help you achieve them. I also suggest doing some kind of training or orientation for your users. Although the platform is very intuitive, you don't want someone to be a deer in the headlights the first time they log onto an active event.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Annie M.

Role: Operations
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2021

Unique experience and great pricing.

Likeliness to Recommend

10 /10

What differentiates vFairs from other similar products?

The user experience is completely unique with vFairs.

What is your favorite aspect of this product?

The environment is my favorite aspect of vFairs. We are able to recreate actual places into a virtual aspect so our attendees feel like they are getting a full experience when they arrive at our events.

What do you dislike most about this product?

We are working through integration with our AMS system. This is a learning curve for our team so we are figuring out our best practices for future events.

What recommendations would you give to someone considering this product?

vFairs is able to work with an budget or needs you have. Thy work around your limitations to create the best experience possible.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Hannah W.

Role: Operations
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

Great, innovative, virtual events platform

Likeliness to Recommend

10 /10

What differentiates vFairs from other similar products?

The engagement and visual features are 2nd to none. We had multiple people comment that this was the best platform they have used for virtual conferences.

What is your favorite aspect of this product?

How easy it is to use, how engaging it is, how easy to customize and Brand and how good the support was from our project manager Hamza!

What do you dislike most about this product?

There is still room to grow - integrating a speed networking capabilities will enhance the platform further

What recommendations would you give to someone considering this product?

go for it!!

Pros

Continually Improving Product
Trustworthy
Efficient Service
Effective Service

vFairs

What is vFairs?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

vFairs Ratings

94 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love vFairs?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Customer Support Support before, during, and after event. Technical support available during the event.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Networking Facilitation Ability to provide a networking experience for attendees through chat/instant messaging, message boards, and the facilitation of online introductions.

Whitelabeling Ability to apply host and sponsor branding to the event and vendor branding to individual exhibit spaces

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Also Featured in...

On-Site Event Management

vFairs Reviews

Francine B.

Engaging platform, outstanding customer service!

Likeliness to Recommend

Pros

Annie M.

Unique experience and great pricing.

Likeliness to Recommend

Pros

Hannah W.

Great, innovative, virtual events platform

Likeliness to Recommend

Pros

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Feature Ratings

Exhibitor or Vendor Environment

Branding and Visual Customization

Registration Process/Integration

Customer Support

Presentation/ Webinar Capabilities

Attendee Engagement

Gamification

Networking Facilitation

Whitelabeling

Metric and Reporting

Social Media Channel Integration Outbound

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Breadth of Features

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features