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Backup Exec Logo
Veritas

Backup Exec

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Backup Exec
8.3 /10

What is Backup Exec?

Backup Exec gives you simple, complete backup and recovery protection for your business—to cover all data wherever it resides.

Company Details


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Awards & Recognition

Backup Exec won the following awards in the Backup and Availability category

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Backup Exec Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Backup Exec.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

99 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Backup Exec?

1% Negative
10% Neutral
89% Positive

Pros

  • Respectful
  • Fair
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 84

Physical Backup for Multiple Platforms

87

Replication for Long Term Storage and Disaster Recovery

85

Application Awareness

85

Backup Automation

85

Deduplication Implementation

84

File Explorer Granular Restore

84

Replication for High Availability

84

Backup Monitoring and Reporting

84

Virtual Machine Backup

83

Backup of Cloud Based Data

83

Integration With Storage Arrays

82

Vendor Capability Ratings

Average 82

Vendor Support

87

Business Value Created

85

Ease of Implementation

84

Quality of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

81

Breadth of Features

80

Ease of Data Integration

79

Usability and Intuitiveness

79

Availability and Quality of Training

77

Backup Exec Reviews

sriram s.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2020

Designed for Windows Server and Simple to Use

Likeliness to Recommend

10 /10

What differentiates Backup Exec from other similar products?

Easy to implement and use

What is your favorite aspect of this product?

New features and updates are available every few months

What do you dislike most about this product?

Need more automation and integration

What recommendations would you give to someone considering this product?

Easy to implement and use

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Respectful

Dermot S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2020

A fully functional solution with great support

Likeliness to Recommend

9 /10

What differentiates Backup Exec from other similar products?

The service

What is your favorite aspect of this product?

Reliability

What do you dislike most about this product?

Interface can be slow

What recommendations would you give to someone considering this product?

Make full use of the services offered

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Effective Service

Cons

  • Charges for Enhancements
  • Leverages Incumbent Status
  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2020

Simplicity / Easy to Use / Quick management

Likeliness to Recommend

10 /10

Pros

  • Effective Service
  • Caring
  • Respectful
  • Efficient Service

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