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Backup Exec

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Backup Exec
8.0 /10

What is Backup Exec?

Backup Exec gives you simple, complete backup and recovery protection for your business—to cover all data wherever it resides.

Company Details


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Awards & Recognition

Backup Exec won the following awards in the Email Backup category

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Backup Exec Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Backup Exec.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Backup Exec?

2% Negative
5% Neutral
93% Positive

Pros

  • Trustworthy
  • Client Friendly Policies
  • Reliable
  • Fair

Feature Ratings

Average 83

Media Support

86

Full System Backup Restore

86

Compliance

85

Information Store Backup Restore

85

Backup Archiving

85

Security

84

Granular Restore

83

Mailbox Backup Restore

82

Support for Backup Types

82

Permissions Awareness

82

Transaction Log Backup Restore

81

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Business Value Created

83

Breadth of Features

81

Vendor Support

81

Quality of Features

80

Ease of IT Administration

80

Usability and Intuitiveness

79

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

78

Ease of Customization

75

Backup Exec Reviews

Orengo M.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Great Email Backup Capabilities

Likeliness to Recommend

9 /10

What differentiates Backup Exec from other similar products?

The ease of archiving and retrieving backed up emails is what makes Backup Exec unique.

What is your favorite aspect of this product?

Using this backup software is easy It is secure and makes searching through the archive easy

What do you dislike most about this product?

Backup Exec has been working well since deployment - no complaints.

What recommendations would you give to someone considering this product?

I recommend Backup Exec as it has never failed us and makes a great email backup solution for business.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Victoria C.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

A superb alternative for email backup

Likeliness to Recommend

9 /10

What differentiates Backup Exec from other similar products?

Discrete application data may be quickly and agilely recovered from storage using Backup Exec because it offers highly optimized backup functionality as compared to competitors. Furthermore, no other support team takes customer problems as thoroughly as the staff at Backup Exec and that fact makes it more customer-centric and customer's favorite solution.

What is your favorite aspect of this product?

I absolutely love how it functions, how it can be configured, how it protects our data, and how nice it is laid out to give us the impression that we are working in an interesting and familiar environment. We may integrate with an ever-expanding collection of products through the Backup Exec solution to assist us in running our business with confidence.

What do you dislike most about this product?

The key structural problem in our use scenario is that the VMware operator tries to take a screenshot of the full data mass including all discs if a VMware virtual server has a significant quantity of data housed on non-system discs. As a result, the screenshot may become unreasonably huge because it must fit in the VMware repository, where there might not be enough free space.

What recommendations would you give to someone considering this product?

If you want a flexible, powerful email backup solution, Backup Exec would be your preferred place. After using it, you'll feel satisfied and confident about spending money on it. Its functioning is simply amazing and extraordinary. In addition to being very adaptable, extraordinarily well-organized, and feature-rich, its cost will also meet your budgetary needs.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Effective Service

Francisca J.

  • Role: Information Technology
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

All-in-one and scalable email backup solution

Likeliness to Recommend

10 /10

What differentiates Backup Exec from other similar products?

The most striking characteristic is that, in comparison to previously deployed products, Backup Exec is simple to configure in both simple and complex environments. It features an easy-to-use interface, and I discovered all the options I required there. Additionally, the software is continually updated with new functions that are required by our business.

What is your favorite aspect of this product?

When it comes to scale and maintenance, this system is superior. Once Backup Exec has been correctly configured, this product is among the easiest and most reliable ones I have ever used. In our experience, we hardly ever need to check the device once it is operating. One of the key reasons we admire the software is that it enables a wide range of backup settings.

What do you dislike most about this product?

Due to my volume of work and because I need more regular updates, completing the upgrades on time was overly difficult for us and it takes a lot of time. I don't think there is a problem with the product, and I think this issue will be resolved if I schedule updates so that I can adequately address it.

What recommendations would you give to someone considering this product?

You will also like how great the tasks and activities are shown, and the system's dependability is what makes it the best choice for IT pros to secure information and virtual machines. Because it is straightforward to build and configure, Backup Exec software enables the typical user to perform professional data backup.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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