Backup Exec Logo
Backup Exec Logo
Veritas

Backup Exec

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Backup Exec
8.0 /10

What is Backup Exec?

Backup Exec gives you simple, complete backup and recovery protection for your business—to cover all data wherever it resides.

Company Details


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Awards & Recognition

Backup Exec won the following awards in the Email Backup category

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Backup Exec Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Backup Exec.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Backup Exec?

2% Negative
5% Neutral
93% Positive

Pros

  • Trustworthy
  • Client Friendly Policies
  • Reliable
  • Fair

Feature Ratings

Average 83

Media Support

86

Full System Backup Restore

86

Compliance

85

Information Store Backup Restore

85

Backup Archiving

85

Security

84

Granular Restore

83

Mailbox Backup Restore

82

Support for Backup Types

82

Permissions Awareness

82

Transaction Log Backup Restore

81

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Business Value Created

83

Breadth of Features

81

Vendor Support

81

Quality of Features

80

Ease of IT Administration

80

Usability and Intuitiveness

79

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

78

Ease of Customization

75

Backup Exec Reviews

Murat K.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

It is very difficult and inefficient to use

Likeliness to Recommend

7 /10

What differentiates Backup Exec from other similar products?

end-to-end deduplication performance to on-premise storage, as well as to public and hybrid cloud

What is your favorite aspect of this product?

Successfully taking the mail archive backup on the application.

What do you dislike most about this product?

Lack of training and difficult to manage through the interface

What recommendations would you give to someone considering this product?

Although it was a successful application at first, it is now lagging behind its competitors. If it does not develop very quickly, it will not be preferred.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

Cons

  • Slower Product Innovation
  • Less Generous
  • Vendor Friendly Policies

Jane F.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

It is a standard backup solution

Likeliness to Recommend

8 /10

What differentiates Backup Exec from other similar products?

For physical, hybrid, and cloud environments, Backup Exec offers complete data protection. It contributes to business continuity, downtime reduction, and data protection for Enterprise's vital information. Products have always changed to support industry innovation and new technologies.

What is your favorite aspect of this product?

I was happy to see that although having additional functionality for contemporary IT, this version was still simple to use for our daily file backups. I have successfully backed up and restored a server on Hyper-V using backup to disc in addition to backup to tape. We are on version 2022 right now, which resembles version 2021.

What do you dislike most about this product?

The software occasionally stops responding. After being duplicated to another media, it is impossible to remove a backup in the simplest way. Even if the destination storage is in the same place, performing a backup to a server in a distant location is quite challenging in terms of bandwidth.

What recommendations would you give to someone considering this product?

In particular, if your business employs legacy hardware, I would strongly advise any IT staff looking to upgrade their current system to consider our backup/restore solution. It has always satisfied my needs during the many changes over the course of the many years I've used it.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Effective Service

Patrick W.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

This product is excellent for backup solutions

Likeliness to Recommend

9 /10

What differentiates Backup Exec from other similar products?

Backup Exec is used to archive, backup, and restore data. As of now, our server environment is housed in a local datacenter. It's helpful to have a software/solution partner who can handle our needs there as well as we will be transferring servers to the cloud in the future.

What is your favorite aspect of this product?

Backup Exec has been used by our company. Backup Exec has always been a key component of our disaster recovery plan, whether we were using older versions of the software with HP tape drives and media or our present setup with Hp PowerVault hardware and LTO tapes. Multiple instances of Backup Exec 2015 R3 are still operational, and we are still using legacy hardware.

What do you dislike most about this product?

The only time I have an issue is when new versions undergo significant changes. The majority of people are accustomed to and rely on the core functioning; while adding new features is good, don't change it! I have no issues.

What recommendations would you give to someone considering this product?

All corporate environments are ideally suited for Veritas Backup Exec. Because of the quickness and recovery choices, it has saved me endless hours of time. They provide a variety of agents for diverse software, databases, VMware, etc. Just what you need is purchased.

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Saves Time

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