Venmo for Business Logo
Venmo for Business Logo
Venmo

Venmo for Business

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Venmo for Business
7.9 /10

What is Venmo for Business?

Accept Venmo payments in your app, online, or in person and tap into our active community of more than 60 million people.

Company Details


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Awards & Recognition

Venmo for Business won the following awards in the Payment Processing category

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Venmo for Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Venmo for Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Venmo for Business?

0% Negative
6% Neutral
94% Positive

Pros

  • Efficient Service
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Feature Ratings

Average 88

Credit Card Processing

92

Mobile Payments

90

Digital Wallet Integration

89

Multi Currency

89

Security

89

Recurring Payments

88

Integration With Accounting System

88

POS Integration

87

E-Commerce Integration

87

POS Verification

86

Reporting Analytics

84

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Ease of Customization

88

Business Value Created

87

Usability and Intuitiveness

86

Availability and Quality of Training

84

Ease of IT Administration

83

Breadth of Features

82

Vendor Support

82

Ease of Data Integration

81

Quality of Features

81

Product Strategy and Rate of Improvement

81

Venmo for Business Reviews

Yinne L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

I love how easy it is to use venmo

Likeliness to Recommend

10 /10

What differentiates Venmo for Business from other similar products?

I have worked with many clients to build a website on the Demandware platform and used venmo as a payment integration. Venmo provides seamless integration with DW and provides ready-to-embed code. So, in no time, the payment integration is ready. I love how easy it is to use venmo. It also takes me out of having to think about payments once they've been entered and alerts me with an email if something needs my attention. Venmo is a great software for taking payments and setting up recurring payments.

What is your favorite aspect of this product?

In the last project, the Client also wanted to use the PayPal integration, but did not want to manage 2 merchant accounts for settlement. We use venmo as now venmo also offers Paypal integration. The customer was quite happy with this decision. It allows you to transact all of your payment processes, such as credit card and ACH payments, access and update customer information, add and manage service offerings, and access reports and dashboards, directly on your mobile device, either in the Android or iOS app.

What do you dislike most about this product?

API sometimes is confusing and documentation makes it even more confusing. Fraud detection must be more intelligent and be based on machine learning.

What recommendations would you give to someone considering this product?

If you want a reliable and secure payment gateway, Venmo is a great solution. Your dev ops team will really appreciate it. It doesn't provide advanced fraud management capabilities, so you may want to integrate with another provider that uses machine learning and artificial intelligence to detect fraudulent transactions based on available data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Serena S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Nice to have, easy to use!

Likeliness to Recommend

8 /10

What differentiates Venmo for Business from other similar products?

Venmo for business make collecting payment for a business owner really simple without tons of fees. It's less formal than Stripe for example but is much better than cash or paypal.

What is your favorite aspect of this product?

The ease of use does it for me! Especially because I'm so familiar with it on the personal side of things.

What do you dislike most about this product?

It's not a full blown payment processing system.

What recommendations would you give to someone considering this product?

Great starting point POS set up. I think people should avoid using cash and track payments if they're in the small business space. It'll help you get ahead in the end. Venmo business helps you do that.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Mario L.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

we have used mobile software in the past

Likeliness to Recommend

9 /10

What differentiates Venmo for Business from other similar products?

The user interface is very intuitive and it is very easy to manipulate the content so that the other person pays you from anywhere they are very easy since they do not have to have your bank details for the other person to pay you in my opinion, the best part is their customer service. Whenever I hit a bump in the road, I would simply call customer service and an agent could guide me. I know it was my first day and my first experience with your customer service, but my mother also told me "if your relationship (business or personal) starts badly, it will most likely end badly.

What is your favorite aspect of this product?

their customer service leaves a lot to be desired, I called on the first day of using this product and the customer service was excellent I have shopped quite a bit and have yet to find any card processing companies offering lower or more comprehensive fees we have used software mobile in the past, while the other software works fine.

What do you dislike most about this product?

A little harder to navigate until you get used to it. It doesn't offer same-day financing like most other mobile apps.

What recommendations would you give to someone considering this product?

On the rare occasions that my staff or I have had to call customer service, we had a short wait to speak to a live person, and our issue was always easily fixed. I also appreciate that venmo customer service has always been careful not to share my personal information with my staff.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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