What is Venmo for Business?
Accept Venmo payments in your app, online, or in person and tap into our active community of more than 60 million people.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Venmo for Business?
Pros
- Efficient Service
- Performance Enhancing
- Trustworthy
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credit Card Processing
Mobile Payments
Digital Wallet Integration
Multi Currency
Security
Recurring Payments
Integration With Accounting System
POS Integration
E-Commerce Integration
POS Verification
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Vendor Support
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Venmo for Business Reviews
Yinne L.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2022
I love how easy it is to use venmo
Likeliness to Recommend
What differentiates Venmo for Business from other similar products?
I have worked with many clients to build a website on the Demandware platform and used venmo as a payment integration. Venmo provides seamless integration with DW and provides ready-to-embed code. So, in no time, the payment integration is ready. I love how easy it is to use venmo. It also takes me out of having to think about payments once they've been entered and alerts me with an email if something needs my attention. Venmo is a great software for taking payments and setting up recurring payments.
What is your favorite aspect of this product?
In the last project, the Client also wanted to use the PayPal integration, but did not want to manage 2 merchant accounts for settlement. We use venmo as now venmo also offers Paypal integration. The customer was quite happy with this decision. It allows you to transact all of your payment processes, such as credit card and ACH payments, access and update customer information, add and manage service offerings, and access reports and dashboards, directly on your mobile device, either in the Android or iOS app.
What do you dislike most about this product?
API sometimes is confusing and documentation makes it even more confusing. Fraud detection must be more intelligent and be based on machine learning.
What recommendations would you give to someone considering this product?
If you want a reliable and secure payment gateway, Venmo is a great solution. Your dev ops team will really appreciate it. It doesn't provide advanced fraud management capabilities, so you may want to integrate with another provider that uses machine learning and artificial intelligence to detect fraudulent transactions based on available data.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Serena S.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2021
Nice to have, easy to use!
Likeliness to Recommend
What differentiates Venmo for Business from other similar products?
Venmo for business make collecting payment for a business owner really simple without tons of fees. It's less formal than Stripe for example but is much better than cash or paypal.
What is your favorite aspect of this product?
The ease of use does it for me! Especially because I'm so familiar with it on the personal side of things.
What do you dislike most about this product?
It's not a full blown payment processing system.
What recommendations would you give to someone considering this product?
Great starting point POS set up. I think people should avoid using cash and track payments if they're in the small business space. It'll help you get ahead in the end. Venmo business helps you do that.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Mario L.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Nov 2021
we have used mobile software in the past
Likeliness to Recommend
What differentiates Venmo for Business from other similar products?
The user interface is very intuitive and it is very easy to manipulate the content so that the other person pays you from anywhere they are very easy since they do not have to have your bank details for the other person to pay you in my opinion, the best part is their customer service. Whenever I hit a bump in the road, I would simply call customer service and an agent could guide me. I know it was my first day and my first experience with your customer service, but my mother also told me "if your relationship (business or personal) starts badly, it will most likely end badly.
What is your favorite aspect of this product?
their customer service leaves a lot to be desired, I called on the first day of using this product and the customer service was excellent I have shopped quite a bit and have yet to find any card processing companies offering lower or more comprehensive fees we have used software mobile in the past, while the other software works fine.
What do you dislike most about this product?
A little harder to navigate until you get used to it. It doesn't offer same-day financing like most other mobile apps.
What recommendations would you give to someone considering this product?
On the rare occasions that my staff or I have had to call customer service, we had a short wait to speak to a live person, and our issue was always easily fixed. I also appreciate that venmo customer service has always been careful not to share my personal information with my staff.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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