Venmo for Business Logo
Venmo for Business Logo
Venmo

Venmo for Business

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Venmo for Business
7.9 /10

What is Venmo for Business?

Accept Venmo payments in your app, online, or in person and tap into our active community of more than 60 million people.

Company Details


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Awards & Recognition

Venmo for Business won the following awards in the Payment Processing category

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Venmo for Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Venmo for Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
90%
Conflict Resolution:
93%
Strategy & Innovation:
90%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Venmo for Business?

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0% Negative
4% Neutral
96% Positive

Pros

  • Efficient Service
  • Performance Enhancing
  • Effective Service
  • Saves Time

Feature Ratings

Average 85

Mobile Payments

89

Credit Card Processing

89

Digital Wallet Integration

87

Multi Currency

87

Security

86

Recurring Payments

86

Integration With Accounting System

84

Reporting Analytics

83

POS Integration

83

E-Commerce Integration

82

POS Verification

82

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Ease of Customization

85

Business Value Created

85

Availability and Quality of Training

85

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

81

Quality of Features

80

Product Strategy and Rate of Improvement

79

Vendor Support

79

Ease of Data Integration

78

Venmo for Business Reviews

Serena S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Nice to have, easy to use!

Likeliness to Recommend

8 /10

What differentiates Venmo for Business from other similar products?

Venmo for business make collecting payment for a business owner really simple without tons of fees. It's less formal than Stripe for example but is much better than cash or paypal.

What is your favorite aspect of this product?

The ease of use does it for me! Especially because I'm so familiar with it on the personal side of things.

What do you dislike most about this product?

It's not a full blown payment processing system.

What recommendations would you give to someone considering this product?

Great starting point POS set up. I think people should avoid using cash and track payments if they're in the small business space. It'll help you get ahead in the end. Venmo business helps you do that.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Mario L.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

we have used mobile software in the past

Likeliness to Recommend

9 /10

What differentiates Venmo for Business from other similar products?

The user interface is very intuitive and it is very easy to manipulate the content so that the other person pays you from anywhere they are very easy since they do not have to have your bank details for the other person to pay you in my opinion, the best part is their customer service. Whenever I hit a bump in the road, I would simply call customer service and an agent could guide me. I know it was my first day and my first experience with your customer service, but my mother also told me "if your relationship (business or personal) starts badly, it will most likely end badly.

What is your favorite aspect of this product?

their customer service leaves a lot to be desired, I called on the first day of using this product and the customer service was excellent I have shopped quite a bit and have yet to find any card processing companies offering lower or more comprehensive fees we have used software mobile in the past, while the other software works fine.

What do you dislike most about this product?

A little harder to navigate until you get used to it. It doesn't offer same-day financing like most other mobile apps.

What recommendations would you give to someone considering this product?

On the rare occasions that my staff or I have had to call customer service, we had a short wait to speak to a live person, and our issue was always easily fixed. I also appreciate that venmo customer service has always been careful not to share my personal information with my staff.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

wu l.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

money transfer service with a social media compone

Likeliness to Recommend

9 /10

What differentiates Venmo for Business from other similar products?

Venmo is a peer-to-peer (P2P) money transfer service with a social media component: Money can be sent or requested in the form of emoji-laden text messages displayed in a Facebook-style feed. Don't worry, transfer dollar amounts are always kept private, and you can specify whether your payments are visible to everyone, shown only to friends, or kept private.

What is your favorite aspect of this product?

It is an excellent piece of software for quickly and easily sending money to family and friends. It is suitable for both personal and commercial use. It offers a simple and effective platform for sending and tracking money in large, small, or public groups. Furthermore, the customer service is outstanding. They provide a mobile as well as a web interface

What do you dislike most about this product?

I have not yet discovered anything I dislike about tool yet.

What recommendations would you give to someone considering this product?

Venmo is the way to go if you want people to pay you quickly and easily. They even let me get free products from them.

Pros

  • Inspires Innovation
  • Saves Time
  • Fair
  • Friendly Negotiation

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