Veeam

Veeam Backup for Microsoft 365

Composite Score

8.4 /10

CX Score

8.5 /10

61 Reviews Write a Review

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What is Veeam Backup for Microsoft 365?

Veeam is the leader in Backup solutions that deliver Cloud Data Management. Veeam provides a single platform for modernizing backup, accelerating hybrid cloud and securing your data. With 365,000 + customers worldwide, including 81% of the Fortune 500 and 66% of the Global 2,000.

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Awards & Recognition

Veeam Backup for Microsoft 365 won the following awards in the Email Backup category

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2024 Emotional Footprint Champion

Latest Award, 2024

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

2 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Veeam Backup for Microsoft 365 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Veeam Backup for Microsoft 365.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

82 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 89%
Negotiation and Contract:: 85%
Conflict Resolution:: 89%
Strategy & Innovation:: 90%
Service Experience:: 89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Veeam Backup for Microsoft 365?

2% Negative

10% Neutral

88% Positive

Pros

Reliable
Includes Product Enhancements
Helps Innovate
Respectful

Feature Ratings

Average 84

User self service

100

AI tech support

100

Mailbox Backup Restore

Security

Granular Restore

Compliance

Backup Archiving

Permissions Awareness

Media Support

Support for Backup Types

Encryption

Vendor Capability Ratings

Average 81

Ease of Implementation

Ease of IT Administration

Vendor Support

Business Value Created

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Availability and Quality of Training

Veeam Backup for Microsoft 365 Reviews

Ikenna N.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2022

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Veeam Backup for Microsoft 365 from other similar products?

It quite easy to implement

What is your favorite aspect of this product?

Cloud Integration

What do you dislike most about this product?

Its works just

What recommendations would you give to someone considering this product?

looking forward to seeing more features

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Oluwanbe O.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2022

Great cloud backup product

Likeliness to Recommend

9 /10

What differentiates Veeam Backup for Microsoft 365 from other similar products?

I have not used any other cloud backup so I cannot compare it with any other product

What is your favorite aspect of this product?

Backs up all the app suite on O365

What do you dislike most about this product?

setup can get complicated with MFA

What recommendations would you give to someone considering this product?

Great backup solution for the O365/M365 platform

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Barbara H.

Role: Sales Marketing
Industry: Media
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

This is a top-notch product, Intuitive to set up

Likeliness to Recommend

9 /10

What differentiates Veeam Backup for Microsoft 365 from other similar products?

For a full backup of all of our data stored in Office 365, we rely on Veeam Backup for Microsoft Office 365. This includes data from all of our users. Particularly in relation to the Corona epidemic, for instance, Teams was utilized an increasing amount; in this context, it is, of course, of the utmost significance that we also get access to these data in the event of an emergency.

What is your favorite aspect of this product?

The software meets our needs for backing up and archiving our Office 365 mails. It's simple to use and doesn't take long to get used to. The primary reason I bought it was to save a copy of all of my most essential users' emails. I've been using Veeam Backup and Replication for a long time, and I've never had any issues with it.

What recommendations would you give to someone considering this product?

This tool spares me from having to report misplaced mail to someone who can fire me. One day after purchasing a tiny Synology NAS from a used computer store, I was able to install the software on it. Gives us peace of mind by ensuring that we have a fallback plan in place just in case

Pros

Reliable
Enables Productivity
Efficient Service
Saves Time

Veeam Backup for Microsoft 365

What is Veeam Backup for Microsoft 365?

Company Details

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Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Veeam Backup for Microsoft 365 Ratings

90 Likeliness to Recommend

98 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Veeam Backup for Microsoft 365?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

User self service User do not need to raise a service desk ticket anymore

AI tech support Technical professionals can access a generative Ai chatbot when querying the knowledge base

Mailbox Backup Restore The backup and restore of individual mailboxes without having to restore an entire email server to extract a single mailbox.

Security The software provides appropriate data and access security for the message store, individual mailboxes and messages.

Granular Restore The ability to restore individual email messages, message threads, or messages within a specified date range.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Backup Archiving Ability to conduct archive backups for long-term storage.

Permissions Awareness The backup software having awareness of mailbox permissions, rules, and delegates, and the ability to backup and restore associated permissions.

Media Support Support for backup to various backup media formats, including disk, Cloud, optical drives, and tape etc.

Support for Backup Types Support for Full, Incremental (change since last incremental backup) & Differential (change since last full backup) backup types.

Encryption Encryption of sensitive and personal files on a user’s workstation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Veeam Backup for Microsoft 365 Reviews

Ikenna N.

Fantastic product!

Likeliness to Recommend

Pros

Oluwanbe O.

Great cloud backup product

Likeliness to Recommend

Pros

Barbara H.

This is a top-notch product, Intuitive to set up

Likeliness to Recommend

Pros

Most Popular Veeam Backup for Microsoft 365 Comparisons

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Feature Ratings

User self service

AI tech support

Mailbox Backup Restore

Security

Granular Restore

Compliance

Backup Archiving

Permissions Awareness

Media Support

Support for Backup Types

Encryption

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Vendor Support

Business Value Created

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Availability and Quality of Training