UserWay Logo
UserWay Logo
UserWay

UserWay

Composite Score
8.3 /10
CX Score
8.3 /10
Category
UserWay
8.3 /10

What is UserWay?

UserWay’s solutions make WCAG & ADA compliance easier from day one, and every single day thereafter.

Company Details


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UserWay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UserWay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UserWay?

6% Negative
0% Neutral
94% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Feature Ratings

Average 86

Compliance Audits and Certification

92

Compliance

92

Maintenance

90

Multiple Language Support

89

Accessibility Profiles

87

Navigation Tracker

87

Reporting and Analytics

86

Content Tracker

84

Color & Display Tracker

84

Automatic Evaluation Tool

84

Vendor Capability Ratings

Average 86

Ease of Implementation

91

Ease of Customization

91

Quality of Features

89

Business Value Created

86

Vendor Support

86

Breadth of Features

85

Ease of IT Administration

83

Usability and Intuitiveness

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

UserWay Reviews

Alex v.

  • Role: C-Level
  • Industry: Apparel
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Super product!

Likeliness to Recommend

10 /10

What differentiates UserWay from other similar products?

Usability

What is your favorite aspect of this product?

User interface

What do you dislike most about this product?

Nothing is bad

What recommendations would you give to someone considering this product?

Get to try it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Respectful

Shawn W.

  • Role: Information Technology
  • Industry: Biotechnology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use, but pricey with numerous domains.

Likeliness to Recommend

8 /10

What differentiates UserWay from other similar products?

Ease of use

What is your favorite aspect of this product?

Simplicity

What do you dislike most about this product?

Cost per domain

What recommendations would you give to someone considering this product?

Consider whether you are using for multiple domains or just one.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Bogdan B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2023

Life improvement product for thousands of users.

Likeliness to Recommend

10 /10

What differentiates UserWay from other similar products?

Very intuitive integration and usability.

What is your favorite aspect of this product?

The high amount of features.

What do you dislike most about this product?

Some limitations in the usability panel interface customization.

What recommendations would you give to someone considering this product?

Purchase it without a doubt, it's the best product in its category and a life changer for your users.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing