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Unit4 ERP Logo
Unit4

Unit4 ERP

Composite Score
7.5 /10
CX Score
7.2 /10
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Unit4 ERP
7.5 /10

What is Unit4 ERP?

Unit4 ERP is a cloud ERP solution that enables service-centric organizations in the public and private sectors to gain a significant advantage over their peers. Its leading-edge architecture facilitates faster innovation at a lower cost and with less disruption. The result is more opportunity and smarter operations.

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Unit4 ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Unit4 ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

94 Plan to Renew

1
Since last award

67 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+57 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Unit4 ERP?

6% Negative
19% Neutral
75% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Trustworthy

Cons

  • Under Delivered
  • Vendor's Interest First
  • Less Effective Service

Feature Ratings

Average 73

Governance Risk and Compliance

77

Accounting and Financial Management

76

Customer Relationship Management

75

Service Management

74

Industry Specific Capabilities

74

Human Capital Management

74

Analytics and Reporting

72

Procurement Management

72

Supply Chain Management

70

BI and Performance Management

70

Job and Project Management

67

Vendor Capability Ratings

Average 71

Breadth of Features

75

Ease of Data Integration

74

Ease of IT Administration

74

Business Value Created

73

Vendor Support

71

Ease of Customization

71

Product Strategy and Rate of Improvement

69

Ease of Implementation

69

Quality of Features

69

Availability and Quality of Training

67

Usability and Intuitiveness

66

Unit4 ERP Reviews

Paul G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Not for huge organisations with multiple entities

Likeliness to Recommend

7 /10

What differentiates Unit4 ERP from other similar products?

Unit4 has the majority of functionality on offer that other ERP products offer at a fraction of the cost.

What is your favorite aspect of this product?

The product is quite reliable once you get used to it and are using on a day-to-day basis.

What do you dislike most about this product?

Lack of training available in the product and it's hosted in the cloud meaning any self diagnosis of problems or ability to fix issues yourself is restricted.

What recommendations would you give to someone considering this product?

If you are a relatively small company with simple processes then this will probably work for you. If you are a large company with multiple different and complex processes/project types then I'd ensure you get plenty of demos and explanations of how this will be done in the tool before committing as quite often you'll find what was promised cannot be delivered.

Pros

  • Respectful
  • Includes Product Enhancements
  • Continually Improving Product
  • Reliable

Cons

  • Less Efficient Service
  • Less Effective Service
  • Wastes Time

Ivan T.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Ease of installation and administration. Great ERP

Likeliness to Recommend

9 /10

What differentiates Unit4 ERP from other similar products?

Flexibility of configuration options

What is your favorite aspect of this product?

Procurement module

What do you dislike most about this product?

Commitment module

What recommendations would you give to someone considering this product?

Find out all the commitment issues before committing to commitment accounting

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2022

Core product is solid. Easy to customise.

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Acts with Integrity

Cons

  • Charges for Enhancements
  • Slower Product Innovation
  • Under Delivered

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