Unit4

Unit4 ERP

Composite Score

7.5 /10

CX Score

7.2 /10

95 Reviews Write a Review

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What is Unit4 ERP?

Unit4 ERP is a cloud ERP solution that enables service-centric organizations in the public and private sectors to gain a significant advantage over their peers. Its leading-edge architecture facilitates faster innovation at a lower cost and with less disruption. The result is more opportunity and smarter operations.

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Unit4 ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Unit4 ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

94 Plan to Renew

1
Since last award

67 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+57 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Unit4 ERP?

6% Negative

19% Neutral

75% Positive

Pros

Respectful
Acts with Integrity
Reliable
Trustworthy

Cons

Under Delivered
Vendor's Interest First
Less Effective Service

Feature Ratings

Average 73

Governance Risk and Compliance

Accounting and Financial Management

Service Management

Customer Relationship Management

Industry Specific Capabilities

Supply Chain Management

Human Capital Management

Analytics and Reporting

Procurement Management

BI and Performance Management

Job and Project Management

Vendor Capability Ratings

Average 71

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Implementation

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Also Featured in...

Enterprise Resource Planning - Midmarket

Score 7.5

View Unit4 ERP in this category (opens in a new tab)

Unit4 ERP Reviews

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2023

Great customer support!

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Government
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2023

Good new innovations, Some features a bit clunky

Likeliness to Recommend

9 /10

Pros

Reliable
Respectful
Friendly Negotiation
Continually Improving Product

Cons

Less Effective Service
Vendor Friendly Policies
Under Delivered

Gavin M.

Role: Information Technology
Industry: Government
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Good product and strong vendor relationship

Likeliness to Recommend

9 /10

What differentiates Unit4 ERP from other similar products?

For our organisation it was built on a strong working relationship and strong understanding of our sector. We have been able to work with Unit4 to develop the product and processes to meet our needs and to put us in a good position for on-going enhancements to support the organisation.

What is your favorite aspect of this product?

Working well with the vendor giving a good ability to challenge and develop if we have issues but also working well to ensure the features give the most value to the organisation. The system is very configurable which allows it to be built to meet our organisations processes and being able to meet user needs - although a challenge to keep things simple as over customisation has it's own challenges. Local authorities are very complex but the product allows us to cater for a whole range of different services and operations.

What do you dislike most about this product?

Ensuring the interface is user friendly to all users and not too focussed on financial terms & processes where we want users to self serve.

What recommendations would you give to someone considering this product?

Ensure with any implementation that business processes are well understood. Keep things simple as if you don't the resultant system and user experience will end up being complicated too. Build a relationship with the vendor working with them to implement.

Pros

Reliable
Trustworthy
Respectful
Acts with Integrity

Unit4 ERP

What is Unit4 ERP?

Company Details

Book a Free Demo Today!

Awards & Recognition

Unit4 ERP Ratings

80 Likeliness to Recommend

94 Plan to Renew

1 Since last award

67 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+57 Net Emotional Footprint

How much do users love Unit4 ERP?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Enterprise Resource Planning - Midmarket

Unit4 ERP Reviews

Great customer support!

Likeliness to Recommend

Pros

Good new innovations, Some features a bit clunky

Likeliness to Recommend

Pros

Cons

Gavin M.

Good product and strong vendor relationship

Likeliness to Recommend

Pros

Most Popular Unit4 ERP Comparisons

Oracle E-Business Suite

Oracle PeopleSoft ERP

Workday Enterprise Management Cloud

SAP S/4HANA Cloud

Oracle Fusion Cloud ERP

Microsoft Dynamics 365 ERP

1
Since last award

1
Since last award

Feature Ratings

Governance Risk and Compliance

Accounting and Financial Management

Service Management

Customer Relationship Management

Industry Specific Capabilities

Supply Chain Management

Human Capital Management

Analytics and Reporting

Procurement Management

BI and Performance Management

Job and Project Management

Vendor Capability Ratings

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Implementation

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness