Unit4 ERP Logo
Unit4 ERP Logo
Unit4

Unit4 ERP

Composite Score
7.5 /10
CX Score
7.3 /10
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Unit4 ERP
7.5 /10

What is Unit4 ERP?

Unit4 ERP is a cloud ERP solution that enables service-centric organizations in the public and private sectors to gain a significant advantage over their peers. Its leading-edge architecture facilitates faster innovation at a lower cost and with less disruption. The result is more opportunity and smarter operations.

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Unit4 ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Unit4 ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

94 Plan to Renew

68 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
63%
Negotiation and Contract:
44%
Conflict Resolution:
61%
Strategy & Innovation:
51%
Service Experience:
56%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+57 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Unit4 ERP?

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6% Negative
19% Neutral
75% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Acts with Integrity

Cons

  • Under Delivered
  • Vendor's Interest First
  • Wastes Time

Feature Ratings

Average 73

Governance Risk and Compliance

77

Accounting and Financial Management

76

Customer Relationship Management

76

Industry Specific Capabilities

74

Service Management

74

Human Capital Management

74

Procurement Management

73

Analytics and Reporting

71

Supply Chain Management

70

BI and Performance Management

68

Job and Project Management

66

Vendor Capability Ratings

Average 70

Breadth of Features

75

Ease of Data Integration

75

Business Value Created

73

Ease of IT Administration

73

Vendor Support

72

Ease of Customization

70

Product Strategy and Rate of Improvement

70

Quality of Features

69

Ease of Implementation

68

Availability and Quality of Training

66

Usability and Intuitiveness

65

Unit4 ERP Reviews

  • Role: Finance
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2023

Falls short of expectations; QA on updates lacking

Likeliness to Recommend

3 /10

Pros

  • Continually Improving Product
  • Trustworthy
  • Security Protects

Cons

  • Less Effective Service
  • Wastes Time
  • Vendor Friendly Policies

Maurice W.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

A great and powerful tool for all ERP needs.

Likeliness to Recommend

9 /10

What differentiates Unit4 ERP from other similar products?

What i like best about Unit4 ERP is that it's very easy to add notes to the invoice and check to make sure it's being booked to the correct cost center and account. The system is set up to give you notifications for errors and actions required, and you receive email notifications as well. Unit4 ERP has a very friendly, supportive and helpful customer support.

What is your favorite aspect of this product?

Different levels of authorization can be set up to make sure finance requests are being set up correctly and the right amount is requested or raised. Also, i like the fact that you can keep track of budgets for different departments.

What do you dislike most about this product?

At the beginning, it can be a little bit challenging to get started. Apart from this nothing much to dislike.

What recommendations would you give to someone considering this product?

I highly recommend Unit4 ERP to everyone.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Charlie t.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

A very comprehensive featured erp tool.

Likeliness to Recommend

10 /10

What differentiates Unit4 ERP from other similar products?

It easily Centralize data making it easy to access and analyse information across various departments in our organization. It reduces cost by streamlining and minimizing manuals work that lead to reduce errors. It lead to improved decision making due to real- time data axcess.

What is your favorite aspect of this product?

Real-time data reporting.reorder point planning.production scheduling. audit trial and documentation

What do you dislike most about this product?

High initial and implementation cost that I feel it's not that much friendly. Integration with third parties is sometimes problematic. Centralizes data storage is sometimes threats probes if not well managed

What recommendations would you give to someone considering this product?

It's a great product if it's well utilizes,the customer service team is much friendly and responsive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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