Unily Customer Reviews 2024

Unily

Composite Score

7.8 /10

CX Score

8.1 /10

23 Reviews Write a Review

Claim Software

What is Unily?

Unily is the employee experience platform that connects, informs, and engages your enterprise.

Company Details

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Awards & Recognition

Unily won the following awards in the Employee Communications category

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4 Top Rated Capabilities

1 Top Rated Features

2024

4 Top Rated Capabilities

1 Top Rated Features

2023

Unily Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Unily.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

3
Since last award

89 Plan to Renew

6
Since last award

84 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Unily?

4% Negative

14% Neutral

82% Positive

Pros

Continually Improving Product
Performance Enhancing
Trustworthy
Generous Negotitation

Feature Ratings

Average 80

Single Sign-On (SSO)

Employee Directory

Surveys and Polling

Pulse Surveys

Emergency Notification

News Feeds, Alerts & Notifications

Mobile

Newsletter Creation

Rewards Recognition

Application Integration

Instant Messaging

Vendor Capability Ratings

Average 78

Business Value Created

Ease of Implementation

Breadth of Features

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Digital Workplace

Score 7.4

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Unily Reviews

MUHAMMAD S.

Role: Operations
Industry: Construction
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Nov 2022

Easy and hasle-fre

Likeliness to Recommend

10 /10

What differentiates Unily from other similar products?

Its user interface

What is your favorite aspect of this product?

Secure communication

What do you dislike most about this product?

Nothing.

What recommendations would you give to someone considering this product?

Use more.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Cons

Less Effective Service

Mick S.

Role: Consultant
Industry: Healthcare
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Nov 2022

Great platform for staff engagement. Go for it!

Likeliness to Recommend

9 /10

What differentiates Unily from other similar products?

Better user experience and being able to personalise the look of the platform. Have a mobile app running along side the main platform helped with our different role engagement.

What is your favorite aspect of this product?

The support available. Either from the onboarding team, using the sandbox/ testing area through to reviewing the Universe for new and latest updates.

What do you dislike most about this product?

Nothing yet.

What recommendations would you give to someone considering this product?

Have a good understanding of what you want to achieve and the main goals of the platform. Learn from any existing platform ms you may have and ensure you don’t make and build the same mistakes. This can be a really powerful engagement tool if designed, built and delivered correctly.

Pros

Helps Innovate
Continually Improving Product
Reliable
Unique Features

Talha H.

Role: Student Academic
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Perfect communication platform

Likeliness to Recommend

10 /10

What differentiates Unily from other similar products?

Its secure communication

What is your favorite aspect of this product?

High quality communication and user interaction

What do you dislike most about this product?

Takes little bit more time to load launch screen

What recommendations would you give to someone considering this product?

Must use it is cheaper than others

Pros

Reliable
Enables Productivity
Trustworthy
Unique Features

Cons

Inhibits Innovation

Unily

What is Unily?

Company Details

Need Assistance?

Awards & Recognition

Unily Ratings

86 Likeliness to Recommend

3 Since last award

89 Plan to Renew

6 Since last award

84 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Unily?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Surveys and Polling Ability to survey employees and gather feedback.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

News Feeds, Alerts & Notifications Provides configurable in-app news feeds as well as real-time alerts and updates of all board relevant meeting information.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Instant Messaging Real-time, text-based communication between two or more people

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Digital Workplace

Unily Reviews

MUHAMMAD S.

Easy and hasle-fre

Likeliness to Recommend

Pros

Cons

Mick S.

Great platform for staff engagement. Go for it!

Likeliness to Recommend

Pros

Talha H.

Perfect communication platform

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Single Sign-On (SSO)

Employee Directory

Surveys and Polling

Pulse Surveys

Emergency Notification

News Feeds, Alerts & Notifications

Mobile

Newsletter Creation

Rewards Recognition

Application Integration

Instant Messaging

Vendor Capability Ratings

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Ease of Implementation

Breadth of Features

Quality of Features

Ease of IT Administration

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