Unily Customer Reviews 2024

Unily

Composite Score

7.7 /10

CX Score

8.0 /10

22 Reviews Write a Review

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What is Unily?

Unily is the employee experience platform that connects, informs, and engages your enterprise.

Company Details

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Awards & Recognition

Unily won the following awards in the Employee Communications category

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4 Top Rated Capabilities

1 Top Rated Features

2024

4 Top Rated Capabilities

1 Top Rated Features

2023

Unily Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Unily.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

4
Since last award

89 Plan to Renew

6
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Unily?

5% Negative

15% Neutral

80% Positive

Pros

Continually Improving Product
Performance Enhancing
Trustworthy
Generous Negotitation

Feature Ratings

Average 79

Pulse Surveys

Single Sign-On (SSO)

Emergency Notification

Employee Directory

Surveys and Polling

News Feeds, Alerts & Notifications

Mobile

Newsletter Creation

Rewards Recognition

Application Integration

Instant Messaging

Vendor Capability Ratings

Average 77

Business Value Created

Ease of Implementation

Breadth of Features

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Digital Workplace

Score 7.4

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Unily Reviews

Michael G.

Role: Public Sector
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Easy to use intranet product

Likeliness to Recommend

7 /10

What differentiates Unily from other similar products?

Simple interface

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Clunky text and font formatting

What recommendations would you give to someone considering this product?

Easy to use for creators of intranet pages

Pros

Helps Innovate
Reliable
Inspires Innovation
Caring

Cons

Commodity Features
Less Efficient Service
Wastes Time

Aquib K.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

My experience with Unily is great

Likeliness to Recommend

7 /10

What differentiates Unily from other similar products?

Search capabilities & its ability to configure as per our requirements

What is your favorite aspect of this product?

Widgets, features & an amazing learning site that they have

What do you dislike most about this product?

Their technical support

What recommendations would you give to someone considering this product?

Thumps up to all who are planning to buy this product, please do not hesitate you will love this.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Puru R.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Unily from other similar products?

Unily stands out with its highly customizable intranet solutions and intuitive user interface that enhances employee engagement. It also offers seamless integration with Microsoft 365 and other enterprise tools, making it a versatile platform for organizations.

What is your favorite aspect of this product?

The user-friendly design and powerful analytics tools, which provide valuable insights into employee interactions and content performance, are standout features that make managing internal communications efficient.

What do you dislike most about this product?

Unily’s customization options, while extensive, can sometimes be overwhelming for smaller teams with limited technical expertise, potentially leading to a steeper learning curve.

What recommendations would you give to someone considering this product?

Ensure that your team has a clear strategy for intranet use, and take advantage of Unily’s customer support and training resources to make the most of its features. Familiarize your staff with the platform’s customizable features to maximize productivity.

Pros

Continually Improving Product
Reliable
Effective Service
Saves Time

Unily

What is Unily?

Company Details

Need Assistance?

Awards & Recognition

Unily Ratings

85 Likeliness to Recommend

4 Since last award

89 Plan to Renew

6 Since last award

83 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Unily?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Surveys and Polling Ability to survey employees and gather feedback.

News Feeds, Alerts & Notifications Provides configurable in-app news feeds as well as real-time alerts and updates of all board relevant meeting information.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Instant Messaging Real-time, text-based communication between two or more people

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Digital Workplace

Unily Reviews

Michael G.

Easy to use intranet product

Likeliness to Recommend

Pros

Cons

Aquib K.

My experience with Unily is great

Likeliness to Recommend

Pros

Puru R.

Fantastic product

Likeliness to Recommend

Pros

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Feature Ratings

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Employee Directory

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Mobile

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Rewards Recognition

Application Integration

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