Unilog Customer Reviews 2025 | SoftwareReviews

Unilog

Composite Score

6.8 /10

CX Score

7.0 /10

12 Reviews Write a Review

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What is Unilog?

Unilog delivers the absolute best B2B eCommerce site experience for your customers. From predictive site search capabilities to awesome product content to customer-specific pricing and self-service features, your customers will love the convenience of your eCommerce site.

Company Details

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Unilog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Unilog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

85 Plan to Renew

68 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 93%
Negotiation and Contract:: 96%
Conflict Resolution:: 93%
Strategy & Innovation:: 90%
Service Experience:: 74%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Unilog?

0% Negative

15% Neutral

85% Positive

Pros

Helps Innovate
Enables Productivity
Respectful
Altruistic

Feature Ratings

Average 74

Catalog Management

ERP Integration

Shopping Cart Management

Multi-Language Support

Content Management

Integrated Search

Payment Processing

Order Management

Reporting and Analytics

Content Localization

Guided Selling

Vendor Capability Ratings

Average 73

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Breadth of Features

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Unilog Reviews

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2022

Easy to use PIM with custom options

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Luka s.

Role: Student Academic
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2022

One of the best product in the market

Likeliness to Recommend

8 /10

What differentiates Unilog from other similar products?

As one of the first software solutions built specifically for the B2B marketplace, Unilog’s eCommerce platform gives wholesale distributors an affordable way to implement a digital branch and expand their brand presence. Unilog markets their software as an “all-in-one” solution that includes features such as product information management (PIM); an intuitive content management system (CMS); easy online checkout with features such as quick order pads and flexible payment options

What is your favorite aspect of this product?

My favorite part is having the support team an email away if anything is needed, and also getting all the information in one place

What do you dislike most about this product?

Your website will start to look just like all of their other customers - and if you want to set yourself apart, there are HUGE fees for making changes.

What recommendations would you give to someone considering this product?

The best Digital Commerce software

Pros

Reliable
Trustworthy
Continually Improving Product
Efficient Service

Role: Operations
Industry: Biotechnology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jun 2021

Cost was paid through my company so It was afforda

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Unilog

What is Unilog?

Company Details

Book a Free Demo Today!

Unilog Ratings

82 Likeliness to Recommend

85 Plan to Renew

68 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Unilog?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

ERP Integration Ability to integrate with Enterprise Resource Planning software

Shopping Cart Management The solution provides robust functionality for shopping cart management (editable carts, saved carts, targeted offers in cart, cart discounting etc.)

Multi-Language Support Send or translate alerts in multiple languages.

Content Management Includes collaboration, check-in/check-out, and version control.

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Order Management Includes order entry, order processing, order tracking, and parts management.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Content Localization The solution provides support for multiple languages and currencies.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Unilog Reviews

Easy to use PIM with custom options

Likeliness to Recommend

Pros

Luka s.

One of the best product in the market

Likeliness to Recommend

Pros

Cost was paid through my company so It was afforda

Likeliness to Recommend

Pros

Feature Ratings

Catalog Management

ERP Integration

Shopping Cart Management

Multi-Language Support

Content Management

Integrated Search

Payment Processing

Order Management

Reporting and Analytics

Content Localization

Guided Selling

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Breadth of Features

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement