UiPath

UiPath Business Automation Platform

Composite Score

9.1 /10

CX Score

9.4 /10

690 Reviews Write a Review

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What is UiPath Business Automation Platform?

The UiPath Platform: where automation turns AI’s promise into real-world impact

Company Details

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Awards & Recognition

UiPath Business Automation Platform won the following awards in the Robotic Process Automation - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

11 Top Rated Capabilities

16 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

16 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

11 Top Rated Capabilities

16 Top Rated Features

2022

UiPath Business Automation Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UiPath Business Automation Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UiPath Business Automation Platform?

1% Negative

2% Neutral

97% Positive

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Feature Ratings

Average 86

Code-Free Programming

Role-Based Access

Real-Time Debugging

Central Deployment

Automation Apps

User Libraries

Performance Monitoring

Exception Handling

Action Logging

Distributed Work

Concurrent Work

Vendor Capability Ratings

Average 85

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support

UiPath Business Automation Platform Reviews

Janet G.

Role: Information Technology
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

RPA Solutions for All Processes

Likeliness to Recommend

10 /10

What differentiates UiPath Business Automation Platform from other similar products?

Robotic process automation (RPA) is paying off in our company. It's automating all repetitive procedures, which means less manual effort and everything is done fast and smoothly, which is great. Our customer support operations are becoming more efficient and FTE savings are skyrocketing because to the automation of repetitive business activities. Plus, the reduction of manual and repetitive work has made our personnel much productive.

What is your favorite aspect of this product?

Uipath is the best bot development software since non-developers can drag and drop code to construct a workflow procedure. A great community, multiple software process automation options, and easy UiPath device connection fulfill our needs.

What do you dislike most about this product?

No drawbacks as of now.

What recommendations would you give to someone considering this product?

Extremely useful for automating tasks and simple to operate. Excellent opportunities to advance one's profession and broaden one's horizons.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Zulfan H.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Our go to tools in a crunch time for automation

Likeliness to Recommend

8 /10

What differentiates UiPath Business Automation Platform from other similar products?

Support, pricing and big knowledge hub

What is your favorite aspect of this product?

The automation of tasks, this is saving us hours of manpower cost and eliminate mistakes that could be happen if they are executed manually

What do you dislike most about this product?

If the task crash in the middle of the execution, there isn't any logs (or it is our mistake for not looking) to show how many has completed

What recommendations would you give to someone considering this product?

If you are doing automation task (RPA Based), you couldn't be wrong with this

Pros

Trustworthy
Effective Service
Saves Time
Fair

rahul p.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2023

Awesome product

Likeliness to Recommend

7 /10

What differentiates UiPath Business Automation Platform from other similar products?

Plugins.

What is your favorite aspect of this product?

User interface

What do you dislike most about this product?

Nothing.

What recommendations would you give to someone considering this product?

Uipath is the top most RPA application currently in the RPA industry

Pros

Reliable
Effective Service
Saves Time
Client's Interest First

Most Popular UiPath Business Automation Platform Comparisons

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UiPath Business Automation Platform

What is UiPath Business Automation Platform?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

UiPath Business Automation Platform Ratings

90 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love UiPath Business Automation Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Real-Time Debugging Identifying errors in process while bot is working.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Automation Apps Ability to automate an end to end business process that is beyond task automation

User Libraries Stock of standard actions that are ready to use, as is, or that can be the building blocks of customized actions.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Exception Handling Bots take specific standard actions based on unexpected conditions.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

UiPath Business Automation Platform Reviews

Janet G.

RPA Solutions for All Processes

Likeliness to Recommend

Pros

Zulfan H.

Our go to tools in a crunch time for automation

Likeliness to Recommend

Pros

rahul p.

Awesome product

Likeliness to Recommend

Pros

Most Popular UiPath Business Automation Platform Comparisons

Automation Anywhere

Microsoft Power Automate

Fortra's Automate

ElectroNeek RPA and AI Platform

SS&C Blue Prism Enterprise

Pega Platform

1
Since last award

Feature Ratings

Code-Free Programming

Role-Based Access

Real-Time Debugging

Central Deployment

Automation Apps

User Libraries

Performance Monitoring

Exception Handling

Action Logging

Distributed Work

Concurrent Work

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support