


What is UiPath Business Automation Platform?
The UiPath Platform: where automation turns AI’s promise into real-world impact
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 97%
- Negotiation and Contract:
- 96%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 97%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UiPath Business Automation Platform?
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code-Free Programming
Automation Orchestration
Role-Based Access
Cloud Hosting
Out of the box integration
Central Deployment
Real-Time Debugging
Automation Apps
Performance Monitoring
Action Logging
Exception Handling
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Vendor Support
UiPath Business Automation Platform Reviews

Satyanshu S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Oct 2024
Fantastic product!
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
End-to-End Automation Suite, Ease of Use for Non-Technical Users, Robust AI and ML Capabilities, Strong Ecosystem and Integration, Flexibility and Scalability, Focus on Process Discovery and Task Mining, Strong Governance and Compliance Tools, Community and Partner Ecosystem. These strengths position UiPath as a comprehensive, accessible, and future-focused platform that aims to enable companies of all sizes to achieve impactful automation outcomes.
What is your favorite aspect of this product?
One of the most impressive aspects of the UiPath Business Automation Platform is its commitment to accessibility through low-code/no-code features. By focusing on making automation approachable for non-technical users, UiPath empowers a wider range of people within an organization—especially "citizen developers" who may not have programming skills—to actively participate in building and managing automation solutions. This focus not only democratizes automation but also speeds up adoption, helping organizations scale their automation efforts without needing a large team of technical experts.
What do you dislike most about this product?
One of the main drawbacks of the UiPath Business Automation Platform is its steep learning curve for advanced functionalities. While UiPath has made significant strides in accessibility with its low-code/no-code tools, the platform's full potential—especially around advanced AI integration, custom scripting, and extensive process mining—often requires more technical knowledge. As a result, users may initially need considerable training to fully leverage its more sophisticated features.
What recommendations would you give to someone considering this product?
Start Small with High-Impact Use Cases, Leverage UiPath Academy, Engage the Whole Team, Pilot with Process Mining, Plan for Governance and Scaling Early, Calculate the Costs Carefully, Use UiPath Marketplace. By following these steps, you can maximize the impact of UiPath for your organization and establish a strong foundation for scalable, secure, and effective automation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Gael L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
To automate repeated tasks..
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
Automate repetitive processes to reduce operation times. Routine tasks can be assigned to robots so that workers can focus on strategic tasks.
What is your favorite aspect of this product?
I like the business automation tool UiPath because it automates tedious procedures. You can create computer programs that use robots to perform human tasks. For the execution of processes (both assisted and unassisted) in the absence of human participation.
What do you dislike most about this product?
To prevent operational issues or unplanned failures, automated processes must be continuously monitored.
What recommendations would you give to someone considering this product?
For determining which procedures may be automated using historical data analysis, I suggest the UiPath Business Automation Platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Salman M.
- Role: Vendor Management
- Industry: Food and Beverage
- Involvement: Vendor Management and Renewal
Submitted Oct 2024
Powerful Automation Platform with Great AI
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
Comprehensive End-to-End Automation & Strong AI and Machine Learning Capabilities:
What is your favorite aspect of this product?
User-Friendly Interface for Both Technical and Non-Technical Users
What do you dislike most about this product?
The biggest drawback of UiPath is its high cost, making it less accessible for smaller businesses as automation scales. Additionally, managing and maintaining complex automations can be resource-intensive, requiring dedicated teams and adding operational overhead.
What recommendations would you give to someone considering this product?
It's great product definetely i would recommend this product to someone else.
Pros
- Helps Innovate
- Trustworthy
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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