UiPath Business Automation Platform Logo Award Winner Product Badge
UiPath Business Automation Platform Logo Award Winner Product Badge
UiPath

UiPath Business Automation Platform

Composite Score
9.1 /10
CX Score
9.4 /10
Category
UiPath Business Automation Platform
9.1 /10

What is UiPath Business Automation Platform?

The UiPath Platform: where automation turns AI’s promise into real-world impact

Company Details


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Awards & Recognition

UiPath Business Automation Platform won the following awards in the Robotic Process Automation - Enterprise category

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UiPath Business Automation Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UiPath Business Automation Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
96%
Conflict Resolution:
96%
Strategy & Innovation:
97%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UiPath Business Automation Platform?

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1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 86

Code-Free Programming

88

Automation Orchestration

88

Role-Based Access

87

Cloud Hosting

87

Out of the box integration

86

Central Deployment

86

Real-Time Debugging

86

Automation Apps

86

Performance Monitoring

86

Action Logging

86

Exception Handling

86

Vendor Capability Ratings

Average 85

Business Value Created

87

Ease of Implementation

87

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Ease of Customization

83

Ease of IT Administration

83

Vendor Support

82

UiPath Business Automation Platform Reviews

Edwin G.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

UiPath Revolutionizing Business Process Automation

Likeliness to Recommend

10 /10

What differentiates UiPath Business Automation Platform from other similar products?

The distinguishing feature is its scalability. UiPath can work with any organization of any size, so businesses can scale automation across departments without having to reconfigure anything. The company’s extensive training programs, such as the UiPath Academy, equip companies with internal expertise, giving it an advantage over other platforms that do not provide as much skill development support..

What is your favorite aspect of this product?

The real beauty of UiPath is its strong process mining and discovery tools. These tools can enable companies to identify efficiencies and areas of automation and ensure that all automation initiatives bring optimal return on investment. Through comprehensive workflow insights, UiPath allows businesses to streamline processes before adopting automation.

What do you dislike most about this product?

UiPath’s one downside is that enterprise-level solutions are pretty expensive. The complete package might not be available for small and medium-sized companies, restricting access to the benefits of automation. Flexible pricing models or smaller packages might solve this issue.

What recommendations would you give to someone considering this product?

For small businesses, look into UiPath’s community edition or scaled versions for low upfront expenses. Also, it is a good idea to map processes correctly before automating them. With proper workflow visibility and a focus on priority areas, businesses are able to see a faster ROI and minimize errors while running automation. Consult with UiPath’s community and partners to learn best practices for optimal deployment.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

balamurugan S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Best automation tool

Likeliness to Recommend

10 /10

What differentiates UiPath Business Automation Platform from other similar products?

Efficiency

What is your favorite aspect of this product?

Accurat selectors

What do you dislike most about this product?

There is nothing to dislike about this product

What recommendations would you give to someone considering this product?

Best automation tool in the current market

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Chad R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

From Tedious to Seamless: UiPath in Action

Likeliness to Recommend

9 /10

What differentiates UiPath Business Automation Platform from other similar products?

UiPath has redefined how our marketing agency handles repetitive tasks, allowing us to focus more on creative strategies and client relationships. As the IT support specialist, I’ve seen its potential to transform not just workflows but also how departments collaborate by automating mundane tasks and making data accessible in ways that were previously time-consuming.

What is your favorite aspect of this product?

The platform’s ability to integrate with existing tools is particularly impressive. Whether it’s pulling data from Excel, syncing campaigns in Salesforce, or automating email workflows, UiPath connects seamlessly. The drag-and-drop design interface for building automation workflows is intuitive, making it easy for even non-technical users to experiment with process automation.

What do you dislike most about this product?

. One challenge we’ve faced is with maintaining bots when systems get updated—sometimes an updated application UI or a minor API change can break automations

What recommendations would you give to someone considering this product?

For any IT team supporting a marketing department, UiPath is a game-changer. It’s robust, scalable, and incredibly impactful for streamlining operations. If you’re looking to empower your teams to do more with less effort, this platform deserves a spot on your radar.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

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