UiPath

UiPath Business Automation Platform

Composite Score

9.1 /10

CX Score

9.4 /10

692 Reviews Write a Review

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What is UiPath Business Automation Platform?

The UiPath Platform: where automation turns AI’s promise into real-world impact

Company Details

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Awards & Recognition

UiPath Business Automation Platform won the following awards in the Robotic Process Automation - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

11 Top Rated Capabilities

16 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

16 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

11 Top Rated Capabilities

16 Top Rated Features

2022

UiPath Business Automation Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UiPath Business Automation Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UiPath Business Automation Platform?

1% Negative

2% Neutral

97% Positive

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Feature Ratings

Average 86

Code-Free Programming

Role-Based Access

Real-Time Debugging

Central Deployment

Automation Apps

User Libraries

Performance Monitoring

Exception Handling

Action Logging

Distributed Work

Concurrent Work

Vendor Capability Ratings

Average 85

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support

UiPath Business Automation Platform Reviews

Ganesh M.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Avoid manual work go with UIPath Automation

Likeliness to Recommend

8 /10

What differentiates UiPath Business Automation Platform from other similar products?

It offers you second-to-none flexibility on delivery options

What is your favorite aspect of this product?

Process Mining

What do you dislike most about this product?

licensing costs are high especially for larger implementations.

What recommendations would you give to someone considering this product?

Stable Business Process Automation

Pros

Helps Innovate
Reliable
Performance Enhancing
Efficient Service

Mamta M.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Great product

Likeliness to Recommend

8 /10

What differentiates UiPath Business Automation Platform from other similar products?

Unquie features, easy to use and implement

What is your favorite aspect of this product?

Easy to implement and user friendly

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Yes will recommend

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Karan G.

Role: Sales Marketing
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Powerful automation with a learning curve.

Likeliness to Recommend

6 /10

What differentiates UiPath Business Automation Platform from other similar products?

The UiPath Business Automation Platform stands out for its comprehensive, end-to-end automation capabilities, combining AI, RPA, process mining, and analytics in a single, unified platform. This enables businesses to automate complex workflows with speed, scalability, and ease of use, backed by robust AI integration and a strong focus on user-friendly design.

What is your favorite aspect of this product?

My favorite aspect of the UiPath Business Automation Platform is its seamless integration of AI and automation, which simplifies complex processes and drives efficiency with minimal user effort.

What do you dislike most about this product?

The main drawback of the UiPath Business Automation Platform is that its extensive feature set can sometimes make initial setup and customization feel overwhelming, especially for smaller teams with limited technical expertise.

What recommendations would you give to someone considering this product?

I’d recommend starting with UiPath’s guided resources and training modules to ease the learning curve. Also, identify key processes to automate first and take advantage of UiPath’s community and support for troubleshooting. A phased implementation can help maximize value without overwhelming your team.

Pros

Continually Improving Product
Performance Enhancing
Caring
Saves Time

Most Popular UiPath Business Automation Platform Comparisons

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UiPath Business Automation Platform

What is UiPath Business Automation Platform?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

UiPath Business Automation Platform Ratings

90 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love UiPath Business Automation Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Real-Time Debugging Identifying errors in process while bot is working.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Automation Apps Ability to automate an end to end business process that is beyond task automation

User Libraries Stock of standard actions that are ready to use, as is, or that can be the building blocks of customized actions.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Exception Handling Bots take specific standard actions based on unexpected conditions.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

UiPath Business Automation Platform Reviews

Ganesh M.

Avoid manual work go with UIPath Automation

Likeliness to Recommend

Pros

Mamta M.

Great product

Likeliness to Recommend

Pros

Karan G.

Powerful automation with a learning curve.

Likeliness to Recommend

Pros

Most Popular UiPath Business Automation Platform Comparisons

Automation Anywhere

Microsoft Power Automate

Fortra's Automate

ElectroNeek RPA and AI Platform

SS&C Blue Prism Enterprise

Pega Platform

1
Since last award

Feature Ratings

Code-Free Programming

Role-Based Access

Real-Time Debugging

Central Deployment

Automation Apps

User Libraries

Performance Monitoring

Exception Handling

Action Logging

Distributed Work

Concurrent Work

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support