Tyler Technologies Enterprise ERP Logo
Tyler Technologies Enterprise ERP Logo
Tyler Technologies, Inc.

Tyler Technologies Enterprise ERP

Composite Score
7.1 /10
CX Score
7.1 /10
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Tyler Technologies Enterprise ERP
7.1 /10

What is Tyler Technologies Enterprise ERP?

Take control of your enterprise resource planning (ERP) with Tyler's Munis financial solution. Designed to encompass a wide range of public sector needs, this completely integrated ERP system manages all of your core functions, including financials, human resources and citizen services and revenues.

Company Details

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Awards & Recognition

Tyler Technologies Enterprise ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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Tyler Technologies Enterprise ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tyler Technologies Enterprise ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

1
Since last award

90 Plan to Renew

1
Since last award

74 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
74%
Negotiation and Contract:
61%
Conflict Resolution:
68%
Strategy & Innovation:
71%
Service Experience:
70%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tyler Technologies Enterprise ERP?

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10% Negative
2% Neutral
88% Positive

Pros

  • Respectful
  • Inspires Innovation
  • Performance Enhancing
  • Enables Productivity

Cons

  • Under Delivered

Feature Ratings

Average 77

Analytics and Reporting

79

Procurement Management

78

Governance Risk and Compliance

78

Industry Specific Capabilities

76

Accounting and Financial Management

75

Job and Project Management

75

Supply Chain Management

75

Service Management

74

BI and Performance Management

74

Human Capital Management

69

Vendor Capability Ratings

Average 73

Quality of Features

76

Usability and Intuitiveness

75

Business Value Created

73

Ease of Data Integration

73

Ease of Customization

73

Breadth of Features

72

Ease of IT Administration

72

Availability and Quality of Training

71

Ease of Implementation

71

Product Strategy and Rate of Improvement

70

Vendor Support

69

Tyler Technologies Enterprise ERP Reviews

David L.

  • Role: C-Level
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use, but long implementation

Likeliness to Recommend

8 /10

What differentiates Tyler Technologies Enterprise ERP from other similar products?

Well known to the organization

What is your favorite aspect of this product?

No longer a fat client, centrally managed

What do you dislike most about this product?

On premium solution forced to used external cloud based Octa authentication. If internet connection is broken, can't access system even though it is based on-site

What recommendations would you give to someone considering this product?

Leverage at independent third party company for contract negotiations and implementation

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Eric C.

  • Role: C-Level
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

The support is lacking

Likeliness to Recommend

1 /10

What differentiates Tyler Technologies Enterprise ERP from other similar products?

Tyler has less support

What is your favorite aspect of this product?

None of the features

What do you dislike most about this product?

The support

What recommendations would you give to someone considering this product?

To demo others

Cons

  • Inhibits Innovation
  • Less Reliable
  • Less Performance Enhancing

Faith M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Tyler Technologies Enterprise ERP from other similar products?

Tyler Technologies Enterprise ERP is tailored to meet the specific requirements and regulations of the public sector. It addresses the complexities of managing budgets, financials, human resources, payroll, utility billing, and other functions specific to government entities and educational institutions.

What is your favorite aspect of this product?

Tyler Technologies has a long-standing history of serving the public sector and has gained significant expertise and insights into the unique challenges and requirements of these organizations.

What do you dislike most about this product?

not applicable

What recommendations would you give to someone considering this product?

I highly recommend

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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