Tyler Technologies Enterprise ERP

Analytics and Reporting

Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Procurement Management

Includes purchasing and procurement management, as well as supplier management and optimization.

Governance Risk and Compliance

Includes governance, risk management, compliance, security management, controls and audit.

Industry Specific Capabilities

Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Accounting and Financial Management

Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Job and Project Management

Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Supply Chain Management

Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Service Management

Includes all aspects of service management, service orders, requests, field service and contracts.

BI and Performance Management

Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Human Capital Management

Includes employee management functions such as recruiting, payroll, development and performance management.

Quality of Features

Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness

End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created

Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization

Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration

Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features

Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration

This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation

Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training

Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement

Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support

The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.