What is Twilio MessagingX?
Send and receive messages at scale with Messaging APIs. Twilio Messaging supports cloud-scale APIs for SMS, WhatsApp, and chat. Twilio's Cloud communications platform provides the building blocks to add messaging, voice, and video in your web and mobile applications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
91 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Twilio MessagingX?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Text Messaging
Application Integration
Communication Archive
Opt-in
Scheduled Messaging
Surveys Feedback
Mobile Marketing Management
Social Media Marketing Management
Mobile Payments
Marketing Analytics
Loyalty Promotions Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Ease of Implementation
Vendor Support
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Twilio MessagingX Reviews
Micheal N.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
Provide fully functional modules and features
Likeliness to Recommend
What differentiates Twilio MessagingX from other similar products?
Twilio MessagingX messaging suite is closed and extraordinary in that we can sharply gain a sense of our customer's preferences and what they anticipate from us. Finally, we can quickly leverage the knowledge from these interactions in our marketing, which will undoubtedly help us increase leads. On Twilio MessagingX, the dependable infrastructure for cross-channel communication, we can send and get text messages only with just a few code lines.
What is your favorite aspect of this product?
The feature that I love the most is that we can send transactional SMS, WhatsApp messages, and MMS messages using a single API. I am not the only employee in our company who adores this malleable and exquisite application; all of my coworkers and users also adore it for its capabilities, expandability, leeway, and performance characteristics, as well as for its strong edge security.
What do you dislike most about this product?
I agree that it has many more features than the other messaging apps I've used, and I love how unique it is, making it more powerful. However, one of its troubling flaws is that it is not as user-friendly as I would want. It would appear more neat and tidy and be less intimidating to use at first if they ordered their options in different ways.
What recommendations would you give to someone considering this product?
The only platform on the market that truly deserves your time and money because it values them is Twilio MessagingX. With Twilio MessagingX, implementing a reliable SMS service is as simple and buttery as you expect. With Twilio, you get extensibility, built-in software for safety, routing, and complex use cases, as well as developer-friendly Interfaces.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Alison R.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2022
Scalable and dependable SMS marketing equipment
Likeliness to Recommend
What differentiates Twilio MessagingX from other similar products?
An amazing SMS marketing solution that scales with us is Twilio MessagingX software. Twilio reduces the challenge of tailoring communications to prospects with adaptive, software-powered tools so we can quickly attract attention. Twilio MessagingX offers a drag-and-drop visual builder that makes starting conversations and managing responses too simple.
What is your favorite aspect of this product?
Offering a buttery and developer-friendly interface is its core strength. Security is unparalleled. Being able to send messages for any use case with one API, accelerating our time to market, and increasing deliverability are all benefits of having such highly functioning modules and a multitude of features combined with a programmable API. With this programmable software, we can also control legality, deliverability, responses, and more easily.
What do you dislike most about this product?
We dislike that when a VPN is used, the service is erratic. This is a little laborious and has an impact on the backlog and call flow. In some cases, Twilio MessagingX solutions require the assistance of developers, which is a big problem for me because I have to wait for their response.
What recommendations would you give to someone considering this product?
Unlike other platforms that impose restrictions on your work, Twilio MessagingX works completely in opposition to its competitors by providing businesses with an excessive number of fully functional modules and features at a very decent cost to enable them to engage new customers globally with such dependable and highly effective SMS messaging.
Pros
- Unique Features
- Effective Service
- Inspires Innovation
- Respectful
Please tell us why you think this review should be flagged.
Chelagat G.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2022
A Great SMS Marketing Software For Business
Likeliness to Recommend
What differentiates Twilio MessagingX from other similar products?
For business sms marketing, Twilio MessagingX tops the list among it's competitors. It's affordable, and offers powerful features. It's easy to use too.
What is your favorite aspect of this product?
Twilio MessagingX is One software that makes SMS marketing Seamless It's affordable Can as well used to send mass messages
What do you dislike most about this product?
Everything about Twilio MessagingX is near perfect and I have no complaints
What recommendations would you give to someone considering this product?
For an effective message marketing campaign, I recommend Twilio MessagingX. It has all the features any business would need for a successful marketing campaign
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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