Twilio MessagingX

What differentiates Twilio MessagingX from other similar products?

Reliability and speed of sms delivery. This for me as a software engineer is what sets Twilio apart from its competitors. We use it for two-factor verification, which makes it important for verification code to be delivered to a customers mobile phone in seconds. With Twilio, our customers get their authentication code in seconds and in most cases, they need not resend more than once before the code is delivered.

What is your favorite aspect of this product?

Twilio has the best support infrastructure of any software I have used. Asides the prompt response to questions and enquiries, Twilio also has tons of library of support materials which come in handy when integrating Twilio into our applications.

What do you dislike most about this product?

From the perspective of a technical person, I am very well impressed with Twilio and the quality it offers me.

What recommendations would you give to someone considering this product?

Twilio messages has multiple use cases for development teams , customer service and marketing teams as well. For me, it is vital for organizations looking to deliver content to customers at speed.

What differentiates Twilio MessagingX from other similar products?

Twilio Messaging lets me send out group text messages to large lists of people that include several hundred cellphones all at the same time. This helps me to be more productive when new opportunities are made available. I asked our technical specialist and she said that Twilio was the only service capable of sending hundreds of messages at the same time without a delay.

What is your favorite aspect of this product?

My favourite aspect of using Twilio Messaging is how I am able to send a message to several hundred people at the same time and be sure they received it immediately. We had been using another messaging service previously and it would get delayed, with messages trickling out over one or two days. This was not beneficial to us as by then the opportunity had expired, or we would have missed good candidates for the position.

What do you dislike most about this product?

The web control panel is really complicated! I would like to see them make Twilio Messaging easier to use for the non-technical users. I'm sure they would increase their market share if everyone was able to use it.

What recommendations would you give to someone considering this product?

When using Twilio Messaging I recommend you pick a local telephone number. The reason for my thinking of doing this is that it looks better to have a local telephone number appearing on the screen as opposed to a number on the other side of the country. You can choose any area code you want with this service.

What differentiates Twilio MessagingX from other similar products?

Twilio enable us to engage customers and target audiences on non- traditional channels of engagement, such as on WhatsApp and Facebook messenger. This has resulted in faster response rate from our customers.

What is your favorite aspect of this product?

I like the multiple use-cases for which we have tried Twilio messaging. We have used it for pro-active notifications , and for automated reminders as well. All of the aforementioned was done to ensure faster engagement with customers and so far, we have been successful with using Twilio messaging for this purposes.

What do you dislike most about this product?

There is a need for better metrics as it relates to our target audiences and how they have engaged with marketing contents we send to them. This will enable us better measure the impact of our content delivery method of choice .

What recommendations would you give to someone considering this product?

Short service messages (sms) will always be a more reliable way , with which to connect with customers, than traditional email newsletters. With Twilio messaging, my organization is trying to maximize the opportunities which sms marketing provides us.