What is Tungsten RPA?
Increase productivity, efficiency and compliance so employees can focus on higher-value work by automating routine, repetitive tasks. Part of the industry-leading Tungsten Intelligent Automation Platform, Tungsten Robotic Process Automation (RPA) makes end-to-end automation happen.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
90 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tungsten RPA?
Pros
- Caring
- Effective Service
- Helps Innovate
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code-Free Programming
Exception Handling
Unsupervised Launch
Central Deployment
Action Logging
Optical Character Recognition
Distributed Work
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Ease of Implementation
Breadth of Features
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Quality of Features
Ease of Customization
Availability and Quality of Training
Tungsten RPA Reviews
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Easy to use, productive, but a bit pricey
Likeliness to Recommend
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
rekanth s.
- Role: Information Technology
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Mar 2022
I see more flexibility
Likeliness to Recommend
What differentiates Tungsten RPA from other similar products?
Blue prism and automation anywhere
What is your favorite aspect of this product?
Design studio and Database operations
What do you dislike most about this product?
performance issues
What recommendations would you give to someone considering this product?
improve in performance side
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
Tomas B.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
The tool helps to increase productivity
Likeliness to Recommend
What differentiates Tungsten RPA from other similar products?
Help you maximize your workforce capacity with the robotic automation process. The tool helps increase productivity by automating repetitive tasks and improving overall performance. The tool’s AI robotics helps in thinking, acting and interpreting data instantaneously. Integration support is also available so that legacy systems can also run automation processes. The tool also has a no coding policy so minimum coding needed to be done. The tool also has a web extension support that allows you to work cross-platform.
What is your favorite aspect of this product?
The Auto interpretation has allowed us to correct many mistakes that we face while manually implementing a program and accelerating our workflow. The tool also has intelligent document processing options that enable us to automate documented processes.
What do you dislike most about this product?
Integration support with third-party tools is not very effective. The tools offer document processing, but Natural Language processing is sometimes poor with a false interpretation that leads to a failing process.
What recommendations would you give to someone considering this product?
The tool is highly flexible and scalable with stateless, multi-threaded architecture. We have experienced issues with the support team but overall the experience was good.
Pros
- Reliable
- Fair
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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