Tungsten RPA Logo
Tungsten RPA Logo
Tungsten Automation

Tungsten RPA

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Tungsten RPA
7.9 /10

What is Tungsten RPA?

Increase productivity, efficiency and compliance so employees can focus on higher-value work by automating routine, repetitive tasks. Part of the industry-leading Tungsten Intelligent Automation Platform, Tungsten Robotic Process Automation (RPA) makes end-to-end automation happen.

Company Details


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Awards & Recognition

Tungsten RPA won the following awards in the Robotic Process Automation - Enterprise category

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Tungsten RPA Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tungsten RPA.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

90 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tungsten RPA?

6% Negative
3% Neutral
91% Positive

Pros

  • Caring
  • Effective Service
  • Helps Innovate
  • Efficient Service

Feature Ratings

Average 82

Code-Free Programming

85

Exception Handling

84

Unsupervised Launch

81

Central Deployment

81

Action Logging

81

Optical Character Recognition

79

Distributed Work

77

Vendor Capability Ratings

Average 77

Business Value Created

82

Ease of Data Integration

82

Ease of Implementation

79

Breadth of Features

78

Vendor Support

77

Ease of IT Administration

76

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

76

Quality of Features

75

Ease of Customization

75

Availability and Quality of Training

69

Tungsten RPA Reviews

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2022

Easy to use, productive, but a bit pricey

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

rekanth s.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

I see more flexibility

Likeliness to Recommend

10 /10

What differentiates Tungsten RPA from other similar products?

Blue prism and automation anywhere

What is your favorite aspect of this product?

Design studio and Database operations

What do you dislike most about this product?

performance issues

What recommendations would you give to someone considering this product?

improve in performance side

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service

Tomas B.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

The tool helps to increase productivity

Likeliness to Recommend

8 /10

What differentiates Tungsten RPA from other similar products?

Help you maximize your workforce capacity with the robotic automation process. The tool helps increase productivity by automating repetitive tasks and improving overall performance. The tool’s AI robotics helps in thinking, acting and interpreting data instantaneously. Integration support is also available so that legacy systems can also run automation processes. The tool also has a no coding policy so minimum coding needed to be done. The tool also has a web extension support that allows you to work cross-platform.

What is your favorite aspect of this product?

The Auto interpretation has allowed us to correct many mistakes that we face while manually implementing a program and accelerating our workflow. The tool also has intelligent document processing options that enable us to automate documented processes.

What do you dislike most about this product?

Integration support with third-party tools is not very effective. The tools offer document processing, but Natural Language processing is sometimes poor with a false interpretation that leads to a failing process.

What recommendations would you give to someone considering this product?

The tool is highly flexible and scalable with stateless, multi-threaded architecture. We have experienced issues with the support team but overall the experience was good.

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Continually Improving Product

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