What is Tungsten RPA?
Increase productivity, efficiency and compliance so employees can focus on higher-value work by automating routine, repetitive tasks. Part of the industry-leading Tungsten Intelligent Automation Platform, Tungsten Robotic Process Automation (RPA) makes end-to-end automation happen.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
90 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tungsten RPA?
Pros
- Caring
- Effective Service
- Helps Innovate
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code-Free Programming
Exception Handling
Unsupervised Launch
Central Deployment
Action Logging
Optical Character Recognition
Distributed Work
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Ease of Implementation
Breadth of Features
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Quality of Features
Ease of Customization
Availability and Quality of Training
Tungsten RPA Reviews
Anand K.
- Role: Public Sector
- Industry: Utilities
- Involvement: End User of Application
Submitted Dec 2022
Works efficiently but still needs improvements.
Likeliness to Recommend
What differentiates Tungsten RPA from other similar products?
Our company model can be optimized thanks to the robotic process automation platform known as Kofax RPA. Users may manage any size business with less human labor and more automation than ever before thanks to its own data management system (DMS), multi capture software, and automated robotic processes solution. This instrument has all the potential to change the market for the better.
What is your favorite aspect of this product?
The integrated Chrome browser is one of Kofax RPA's distinguishing features. This enables the coder to reasonably quickly code the links on the webpages. Web extraction is so easy to understand that even newbie programmers can do it. As a result of the visual programming format, it is also simple to understand. This makes it possible for the developer to fairly code the connectors on the portal.
What do you dislike most about this product?
There haven't been any noteworthy upgrades to entice users to keep using the same product. Instead, they are looking for alternatives. Self-supporting and self-training are weak. Kofax provides a wide range of training videos, however sometimes it appears like the trainers move at a leisurely speed.
What recommendations would you give to someone considering this product?
In contrast to other similar products on the market, Kofax RPA has a unique approach. To maximize scalability and performance, we can run robots concurrently with virtualized apps using this program. Without adding more staff, it increases operational effectiveness and gets rid of manual data-driven process tasks and human errors. Aside from that, its cost is reasonable in comparison to other RPA products.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Hazel A.
- Role: Public Sector
- Industry: Utilities
- Involvement: End User of Application
Submitted Dec 2022
Great automation software
Likeliness to Recommend
What differentiates Tungsten RPA from other similar products?
Any tier of the application component, including the display layer, API layer, and data tier, can be used by Kofax RPA to integrate apps. When interacting with the Kofax RPA platform, you don't require programming knowledge, access to advanced APIs, or time-consuming consultancy projects.
What is your favorite aspect of this product?
I was able to automate everyday manual operations with the aid of Kofax RPA, which significantly decreased the quantity of daily work required. It assists in ensuring that nothing is overlooked and the business processes are carefully followed because it is AI-powered. In order to maintain quality and integrity across business operations, Kofax is helpful. Web extraction is so easy to understand that even newbie programmers could do it.
What do you dislike most about this product?
Professionals may regularly schedule the procedures they want to conduct because it eliminates manual labor. It is difficult to modernize our atmosphere. A technology upgrade therefore takes more than a week. The Kofax product isn't actually cloud-ready yet.
What recommendations would you give to someone considering this product?
Several of the main issues that Kofax RPA helps to solve include automating the manual activities and providing end-user support with the least amount of human involvement. Choose Kofax RPA if you want to automate routine processes and can create bots effectively. How it takes in, organizes, and extracts data to produce insights that can be put to use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Leandro Ezequiel L.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
It's a good product.
Likeliness to Recommend
What differentiates Tungsten RPA from other similar products?
Kofax is more optimal and customizable.
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
The price a bit expensive
What recommendations would you give to someone considering this product?
I have no recommendation.
Pros
- Helps Innovate
- Trustworthy
- Inspires Innovation
- Acts with Integrity
Cons
- Vendor Friendly Policies
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
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