TuneChat Logo
TuneChat Logo
NimbleBox, Inc.

TuneChat

Composite Score
7.4 /10
CX Score
7.6 /10
Category
TuneChat
7.4 /10

What is TuneChat?

TuneChat is a chat platform that uses artificial intelligence to generate responses in a conversation. TuneChat uses AI to power the conversations and is built on top of TuneStudio, which is an open-source platform for building and deploying large language models.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

TuneChat Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

93 Plan to Renew

78 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
83%
Negotiation and Contract:
73%
Conflict Resolution:
77%
Strategy & Innovation:
90%
Service Experience:
84%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TuneChat?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
13% Negative
0% Neutral
87% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Includes Product Enhancements

Feature Ratings

Average 74

IDE Integration

82

Summarization & Explanation

81

Natural Language Generation

80

Multi-Language Support

78

Code Completion

78

Refactoring

75

Bug Detection

72

Commenting

70

Unit Tests

68

Vendor Capability Ratings

Average 77

Ease of IT Administration

82

Quality of Features

80

Ease of Customization

80

Vendor Support

78

Ease of Data Integration

78

Usability and Intuitiveness

78

Ease of Implementation

78

Business Value Created

78

Product Strategy and Rate of Improvement

75

Breadth of Features

72

Availability and Quality of Training

70

TuneChat Reviews

Angelina T.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

The ideal chat box

Likeliness to Recommend

10 /10

What differentiates TuneChat from other similar products?

It has linear learning curve that enhances easy onboard for new users. It is much affordable as compared to other AI powered platforms.

What is your favorite aspect of this product?

The sign up procedure is simple for new teams. The chat board can convey new message and provide feedback to customers without customer support agent. It saves time by providing chat suggestions that suit particular conversation session.

What do you dislike most about this product?

When the system is not monitored closely sometimes it can create misleading content.

What recommendations would you give to someone considering this product?

TuneChat provides secure model for voice and video messaging which enhances productive interactions among peers and I totally recommend.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Wasukira I.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product for Chatbot

Likeliness to Recommend

10 /10

What differentiates TuneChat from other similar products?

Custom setting up of chatbots using the templates works well at an affordable rates compared to other providers

What is your favorite aspect of this product?

Do like the cost of using the solution, it is cost friendly that allows us use the premium model without affecting the ROI of our solution

What do you dislike most about this product?

You need to hard code the chatbot to use the solution

What recommendations would you give to someone considering this product?

I would recommend the solution

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Respectful

Akash d.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

User friendly

Likeliness to Recommend

8 /10

What differentiates TuneChat from other similar products?

It's user friendly and use a very simple display icon

What is your favorite aspect of this product?

Good in use as it take less time to excecute

What do you dislike most about this product?

nothing else I like it

What recommendations would you give to someone considering this product?

they should use it as its better then other platform

Pros

  • Acts with Integrity
  • Continually Improving Product
  • Client Friendly Policies
  • Fair

Cons

  • Less Effective Service
  • Less Productive
  • Less Inspiring

Most Popular TuneChat Comparisons