BMC Software

TrueSight Server Automation

Composite Score

7.6 /10

CX Score

8.1 /10

7 Reviews Write a Review

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What is TrueSight Server Automation?

TrueSight Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers.

Company Details

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TrueSight Server Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

71 Likeliness to Recommend

73 Plan to Renew

100 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 93%
Conflict Resolution:: 92%
Strategy & Innovation:: 86%
Service Experience:: 92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TrueSight Server Automation?

0% Negative

0% Neutral

100% Positive

Pros

Performance Enhancing
Friendly Negotiation
Helps Innovate
Unique Features

Cons

Less Generous
Slower Product Innovation
Less Reliable

Feature Ratings

Average 77

Task Monitoring

100

Process Automation

100

Compliance Monitoring

100

Server Configuration Monitoring

100

Server Provisioning

100

Patching Automation

100

Backup

100

Task Scheduling

100

Discovery

100

Multi-Site Functionality

Remediation

Vendor Capability Ratings

Average 77

Vendor Support

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Breadth of Features

Ease of Data Integration

TrueSight Server Automation Reviews

Role: C-Level
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2021

Implementation Ease

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

TrueSight Server Automation

What is TrueSight Server Automation?

Company Details

Need Assistance?

TrueSight Server Automation Ratings

71 Likeliness to Recommend

73 Plan to Renew

100 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love TrueSight Server Automation?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Monitoring Scheduling maintenance and monitoring tasks.

Process Automation The automation of the sequence of tasks within a process, to be executed without manual intervention.

Compliance Monitoring Ability to ensure that automated tasks and processes comply with regulations, standards, and/or policy.

Server Configuration Monitoring Monitor server configuration changes, and remediate drifting from configuration requirements.

Server Provisioning Provisioning of server compute and memory resources on an automated fashion, based on pre-defined parameters

Patching Automation The automated deployment and installation of server patches

Backup Automation of data backup process

Task Scheduling Scheduling maintenance tasks.

Discovery Automated discovery and identification of devices and associated applications on the network.

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Remediation Expedited event management (e.g., automate remediation of alerts due to exceeding defined thresholds).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

TrueSight Server Automation Reviews

Implementation Ease

Likeliness to Recommend

Pros

Feature Ratings

Task Monitoring

Process Automation

Compliance Monitoring

Server Configuration Monitoring

Server Provisioning

Patching Automation

Backup

Task Scheduling

Discovery

Multi-Site Functionality

Remediation

Vendor Capability Ratings

Vendor Support

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Breadth of Features

Ease of Data Integration