TrueContext Logo
TrueContext Logo
TrueContext

TrueContext

Composite Score
7.9 /10
CX Score
8.0 /10
TrueContext
7.9 /10

What is TrueContext?

TrueContext (Formerly Prontoforms) provides the worlds most advanced Field Intelligence platform to help customers drive productivity and compliance in their field services activities

Company Details


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Awards & Recognition

TrueContext won the following awards in the Online Forms category

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TrueContext Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TrueContext.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TrueContext?

8% Negative
7% Neutral
85% Positive

Pros

  • Respectful
  • Efficient Service
  • Caring
  • Acts with Integrity

Feature Ratings

Average 82

Electronic Signatures

86

Mobility

84

Workflow Automation

83

Security

82

Version Management

81

Data Analysis and Survey Function

81

Field Configuration and Customization

80

Drag and Drop Design

80

State Transformation

79

APIs and Integration

76

Vendor Capability Ratings

Average 82

Ease of IT Administration

85

Ease of Data Integration

83

Usability and Intuitiveness

83

Ease of Implementation

83

Ease of Customization

82

Business Value Created

82

Quality of Features

82

Availability and Quality of Training

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Breadth of Features

79

TrueContext Reviews

Cathy W.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Consolidated Form Generating Platform

Likeliness to Recommend

9 /10

What differentiates TrueContext from other similar products?

ProntoForms is a digital platform for the creation or quality an error free forms, which brings proper organization and supports credible project management.

What is your favorite aspect of this product?

ProntoForms delivers satisfactory forms developemnt, which allows companies to manage transactions and processes accurately..

What do you dislike most about this product?

ProntoForms is a proficient way of creating stable and precise forms for business viability

What recommendations would you give to someone considering this product?

ProntoForms is a completely effective Form generating and editing avenue..

Pros

  • Helps Innovate
  • Enables Productivity
  • Caring
  • Saves Time

Paul W.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

ProntoForms is an excellent and flexible solution

Likeliness to Recommend

8 /10

What differentiates TrueContext from other similar products?

We made our work simpler because we do not have to find out how to create forms; instead, it is pretty easy for us to generate what we need. Form submissions will instantly populate Salesforce, and our clients will get a PDF copy of the form, which is quite convenient.

What is your favorite aspect of this product?

Push and pull connectivity with Salesforce is a valuable capability for pre-filling forms with information and updating records in the system. We have had no trouble with the sync between this system and our enterprise resource planning. Documents may be as straightforward or complicated as you want them to be. We would say it's a complex and powerful platform.

What do you dislike most about this product?

There are too many problems in our email deliveries that we do not appreciate. In most cases, technicians must uninstall and reinstall the program to make the updates. Users unfamiliar with the app's ins and outs can find it cumbersome and perplexing. Support is difficult to contact if our password reset fails.

What recommendations would you give to someone considering this product?

With ProntoForms, we can easily handle any simple or reasonably complicated form. If you need to design forms rapidly, ProntoForms is an excellent choice. With ProntoForms, We can show documents on smartphones and other mobile devices like the iPad and the Android tablet. For lengthy, intricate forms, ProntoForms fall short.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Muthua G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Best Mobile eForm Software

Likeliness to Recommend

9 /10

What differentiates TrueContext from other similar products?

Unlike many other forms solutions, this one is Mobile friendly. It makes creating forms, and collection of data easy. It is ideal for remote workers

What is your favorite aspect of this product?

I like that the software is mobili friendly It is highly customizable The software is affordable and easy to deploy

What do you dislike most about this product?

The interface needs more work

What recommendations would you give to someone considering this product?

For all your eform needs, this is the software to trust. It is mobile frindly, affordable and customizable

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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