TrueContext Logo
TrueContext Logo
TrueContext

TrueContext

Composite Score
7.9 /10
CX Score
8.0 /10
TrueContext
7.9 /10

What is TrueContext?

TrueContext (Formerly Prontoforms) provides the worlds most advanced Field Intelligence platform to help customers drive productivity and compliance in their field services activities

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

TrueContext won the following awards in the Online Forms category

Filter By

TrueContext Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TrueContext.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TrueContext?

8% Negative
7% Neutral
85% Positive

Pros

  • Respectful
  • Efficient Service
  • Caring
  • Acts with Integrity

Feature Ratings

Average 82

Electronic Signatures

86

Mobility

84

Workflow Automation

83

Security

82

Version Management

81

Data Analysis and Survey Function

81

Field Configuration and Customization

80

Drag and Drop Design

80

State Transformation

79

APIs and Integration

76

Vendor Capability Ratings

Average 82

Ease of IT Administration

85

Ease of Data Integration

83

Usability and Intuitiveness

83

Ease of Implementation

83

Ease of Customization

82

Business Value Created

82

Quality of Features

82

Availability and Quality of Training

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Breadth of Features

79

TrueContext Reviews

Jubal Francisco M.

  • Role: Operations
  • Industry: Utilities
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Smart forms with prontoforms

Likeliness to Recommend

10 /10

What differentiates TrueContext from other similar products?

The ease with which the forms are managed both on the PC and in the mobile APP is great, and its wide variety of features are unique for all sectors of the market.

What is your favorite aspect of this product?

The most interesting aspect is the ease of creating forms with multiple options for both lists and simple mathematical operations, and the creation of these forms is too intuitive. they make it very simple.

What do you dislike most about this product?

There is not much documentation in Spanish and this is very useful for the Spanish-speaking public or those who do not have enough English.

What recommendations would you give to someone considering this product?

Contact the provider as he offers free demos with which you can test all its features.

Pros

  • Performance Enhancing
  • Unique Features
  • Reliable
  • Enables Productivity
  • Role: Consultant
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jun 2021

Super friendly plataform

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cory P.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Very intuitive and effective product

Likeliness to Recommend

10 /10

What differentiates TrueContext from other similar products?

Proto forms has exceptional customer support as well as may features that can easily be integrated into your organizations current workflow. They are constantly making improvements while keeping their customers in mind. They also do a really good job of accepting feedback and implementing new ideas into future enhancements.

What is your favorite aspect of this product?

I love that this mobile application is available on all platforms and provides a great option for creating dashboards.

What do you dislike most about this product?

There can be some improvements to the permissions hierarchy. However there are many workarounds to ensure the tool meets the business need.

What recommendations would you give to someone considering this product?

Give the tool a chance, as well as give the their tech support team a chance. They will make sure the assist you through the entire process and provide you with whatever support you need expeditiously.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular TrueContext Comparisons