TrueContext Logo
TrueContext Logo
TrueContext

TrueContext

Composite Score
7.9 /10
CX Score
8.0 /10
TrueContext
7.9 /10

What is TrueContext?

TrueContext (Formerly Prontoforms) provides the worlds most advanced Field Intelligence platform to help customers drive productivity and compliance in their field services activities

Company Details


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Awards & Recognition

TrueContext won the following awards in the Online Forms category

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TrueContext Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TrueContext.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TrueContext?

8% Negative
7% Neutral
85% Positive

Pros

  • Respectful
  • Efficient Service
  • Caring
  • Acts with Integrity

Feature Ratings

Average 82

Electronic Signatures

86

Mobility

84

Workflow Automation

83

Security

82

Version Management

81

Data Analysis and Survey Function

81

Field Configuration and Customization

80

Drag and Drop Design

80

State Transformation

79

APIs and Integration

76

Vendor Capability Ratings

Average 82

Ease of IT Administration

85

Ease of Data Integration

83

Usability and Intuitiveness

83

Ease of Implementation

83

Ease of Customization

82

Business Value Created

82

Quality of Features

82

Availability and Quality of Training

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Breadth of Features

79

TrueContext Reviews

Carlos R.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2023

Is a wondweful tool in field activities!

Likeliness to Recommend

10 /10

What differentiates TrueContext from other similar products?

Security and traceability

What is your favorite aspect of this product?

Easy to capture

What do you dislike most about this product?

I think that some of the process flow was complicated

What recommendations would you give to someone considering this product?

Before starting with prontoforms it is necessary to have the process flow of the operation well mapped

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Glenn W.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

ProntoForms is a great tool for field reporting

Likeliness to Recommend

9 /10

What differentiates TrueContext from other similar products?

ProntoForms has some unique features that other form apps are missing

What is your favorite aspect of this product?

I like most of the features within the app

What do you dislike most about this product?

ProntoForms lacks an easy way for the ability of the end-user to customize custom outputs(pdf), and requires having to contract with ProntoForms to create such outputs. I would also like a video capture feature, as video would be valuable to the form.

What recommendations would you give to someone considering this product?

Consider your business model and how ProntoForms can fit into your processes.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

Samukelisiwe P.

  • Role: Operations
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

The feature of the product in the forms are great

Likeliness to Recommend

8 /10

What differentiates TrueContext from other similar products?

It is efficient, mobile and allows signatures which is visible to the report

What is your favorite aspect of this product?

Transfering forma for signiture of the users

What do you dislike most about this product?

Setting up the destinations

What recommendations would you give to someone considering this product?

Before creating anything read the information on hows especially conditional logics

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

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