truDigital Logo Award Winner Product Badge
truDigital Logo Award Winner Product Badge
truDigital

truDigital

Composite Score
8.2 /10
CX Score
8.3 /10
Category
truDigital
8.2 /10

What is truDigital?

Connect with Confidence. At truDigital, we don't just sell digital signage; we build relationships that grow with your business. Our passionate, full-time team in the US isn't hidden behind screens – they're real people eager to support your vision. Experience our proprietary hardware, which stands out for its simplicity and seamless setup, leaving those flimsy consumer alternatives in the dust. Say goodbye to faceless, automated systems and hello to dependable performance and support you can trust. With truDigital, it's not just about what's on the screen; it's about who's behind it – and we're with you every step of the way. Elevate your digital presence with truDigital.

Company Details


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Awards & Recognition

truDigital won the following awards in the Digital Signage category

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truDigital Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on truDigital.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

94 Plan to Renew

81 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
87%
Negotiation and Contract:
95%
Conflict Resolution:
93%
Strategy & Innovation:
96%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love truDigital?

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0% Negative
9% Neutral
91% Positive

Pros

  • Trustworthy
  • Inspires Innovation
  • Respectful
  • Helps Innovate

Feature Ratings

Average 83

Extensibility

88

Security

85

Centralized Display Management

85

Content Management

84

Access Permissions Management

84

Integration

82

Mobile Access

80

Streaming/Broadcast

80

Vendor Capability Ratings

Average 83

Vendor Support

87

Ease of IT Administration

86

Ease of Data Integration

86

Business Value Created

85

Ease of Implementation

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

83

Quality of Features

83

Ease of Customization

81

Breadth of Features

79

Usability and Intuitiveness

78

truDigital Reviews

Steve H.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Great product

Likeliness to Recommend

7 /10

What differentiates truDigital from other similar products?

We found it easy to access and understand

What is your favorite aspect of this product?

Clear interface are easy to learn

What do you dislike most about this product?

Had some tech issues

What recommendations would you give to someone considering this product?

Make sure you research alternatives as the features are often different.

Pros

  • Trustworthy
  • Effective Service
  • Inspires Innovation
  • Helps Innovate

Cons

  • Leverages Incumbent Status

Greg G.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Ease of implementation and easy client acceptance

Likeliness to Recommend

10 /10

What differentiates truDigital from other similar products?

Turnkey cloud based solution that is easily deployable.

What is your favorite aspect of this product?

Centralized management of devices

What do you dislike most about this product?

Not having total control over product - eg. assigning access to certain devices.

What recommendations would you give to someone considering this product?

Simple and easy to deploy. Would recommend any business that needs this kind of solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chase M.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Fantastic Product!

Likeliness to Recommend

10 /10

What differentiates truDigital from other similar products?

Incredibly user friendly

What is your favorite aspect of this product?

Ability to change content quickly and easily

What do you dislike most about this product?

Nothing comes to mind

What recommendations would you give to someone considering this product?

Test it out and see for yourself how well it works

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service