Troop Messenger App

Troop Messenger

Composite Score

8.2 /10

CX Score

8.6 /10

12 Reviews Write a Review

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What is Troop Messenger?

Troop Messenger – a comprehensive instant messaging app for businesses-small to giant. Troop Messenger is a user-friendly office chat app compact with contemporary features addressing your business needs and necessities. Upgrade your team communication to the next level. Collaborate on a single screen.

Company Details

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Troop Messenger Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

97 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Troop Messenger?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 89

Document Collaboration

Integration With Productivity Tools

Instant Messaging

File Sharing Collaboration

Voice and Video Collaboration

Search

Cross Platform Support

Notifications

Granular Access Management

Screen Sharing

Task Management

Vendor Capability Ratings

Average 90

Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Business Value Created

Ease of Data Integration

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Vendor Support

Troop Messenger Reviews

Brian K.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Best messaging Tool For Your Business

Likeliness to Recommend

10 /10

What differentiates Troop Messenger from other similar products?

Troop messenger has better and more search filter. It's user friendly and easy to navigate through.

What is your favorite aspect of this product?

The ability to share large files to more than one recipient simultaneously.

What do you dislike most about this product?

It's not cloud based.

What recommendations would you give to someone considering this product?

I recommend this great product to large group of companies whose employees share large files. Its ability of real time communication is a great aspect too.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Marcos M.

Role: Operations
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Brilliant and exceptional instant messaging tool.

Likeliness to Recommend

9 /10

What differentiates Troop Messenger from other similar products?

This tool offers online meetings capabilities unlike it's alternatives. It's simple to share files using this tool. Offers end-to-end encryption hence very secure.

What is your favorite aspect of this product?

It's a reliable tool that allows me to make audio and video calls. It's simple to conduct group chats with this tool. Enhance ease of team collaboration through instant messaging. It's simple to organize and manage daily projects with this tool.

What do you dislike most about this product?

Unstable internet connection may lead to meeting drop-offs and calls disconnection.

What recommendations would you give to someone considering this product?

It's a better tool for team communication that any organization should consider to implement.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Troop Messenger

What is Troop Messenger?

Company Details

Need Assistance?

Troop Messenger Ratings

94 Likeliness to Recommend

100 Plan to Renew

97 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Troop Messenger?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Instant Messaging Real-time, text-based communication between two or more people

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Search The system can search an entire body of a document for a keyword or phrase.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Notifications Tool alerts business of an application generated event.

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

Screen Sharing The ability to share screens.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Troop Messenger Reviews

Brian K.

Best messaging Tool For Your Business

Likeliness to Recommend

Pros

Marcos M.

Brilliant and exceptional instant messaging tool.

Likeliness to Recommend

Pros

Feature Ratings

Document Collaboration

Integration With Productivity Tools

Instant Messaging

File Sharing Collaboration

Voice and Video Collaboration

Search

Cross Platform Support

Notifications

Granular Access Management

Screen Sharing

Task Management

Vendor Capability Ratings

Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Business Value Created

Ease of Data Integration

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Vendor Support