TriNet Technology Platform Logo
TriNet Technology Platform Logo
TriNet Group, Inc.

TriNet Technology Platform

Composite Score
7.1 /10
CX Score
7.0 /10
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TriNet Technology Platform
7.1 /10

What is TriNet Technology Platform?

TriNet Technology Platform is an all-in-one comprehensive HR platform for managing the entire employee lifecycle from recruiting and onboarding to payroll processing and benefits admin. Manage HR in real-time with a comprehensive platform that helps support your business growth. Easily access payroll, view TriNet-sponsored benefits, visualize your HR data, connect with popular business applications and so much more. Access premium, big company benefit options with industry-tailored, full-service human resource solutions that help you grow.

Company Details

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Awards & Recognition

TriNet Technology Platform won the following awards in the Human Capital Management - Midmarket category

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TriNet Technology Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TriNet Technology Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

84 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TriNet Technology Platform?

0% Negative
21% Neutral
79% Positive

Pros

  • Reliable
  • Continually Improving Product
  • Respectful
  • Fair

Cons

  • Charges for Enhancements

Feature Ratings

Average 83

Payroll Administration

86

Benefits Administration

85

Performance Management

84

Learning and Development

83

Talent Management

83

Employee Record

82

Position Management

82

Workforce Planning

82

Time and Attendance

80

Talent Acquisition

78

Vendor Capability Ratings

Average 81

Quality of Features

86

Business Value Created

86

Breadth of Features

84

Ease of IT Administration

84

Ease of Implementation

83

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

80

Availability and Quality of Training

79

Vendor Support

77

Ease of Customization

75

TriNet Technology Platform Reviews

Jessica B.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Great product with not enough customer support.

Likeliness to Recommend

6 /10

What differentiates TriNet Technology Platform from other similar products?

I don't know.

What is your favorite aspect of this product?

Easy to use.

What do you dislike most about this product?

cust. supp

What recommendations would you give to someone considering this product?

Negotiate.

Pros

  • Continually Improving Product
  • Reliable
  • Fair
  • Security Protects

Cons

  • Leverages Incumbent Status
  • Less Efficient Service
  • Less Effective Service

Pamela T.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Great Product for a Small Team

Likeliness to Recommend

9 /10

What differentiates TriNet Technology Platform from other similar products?

The individuals (once you get to that point of the process) seem to be very knowledgeable and are truly interested in in a resolution to whatever issue that is presented. I seldom received an 'I don't know' from the individuals I interacted with.

What is your favorite aspect of this product?

Truly enjoyed having an Account Team that was assigned to our Account, even though it was small.

What do you dislike most about this product?

The Ticketing System for problem resolution was getting bottlenecked at the time we were using the Product. Of course this was during the Pandemic, so it made it even more difficult. Prior to this, I could always make a call, speak to someone and have a resolution.

What recommendations would you give to someone considering this product?

Establish a good communication channel and have understanding of how to resolve issues and get help.

Pros

  • Efficient Service
  • Caring
  • Saves Time
  • Respectful

Jennifer P.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use, great support team, great sales team!

Likeliness to Recommend

10 /10

What differentiates TriNet Technology Platform from other similar products?

Platform, service, EVERYTHING!!!!

What is your favorite aspect of this product?

Support team, ease of use

What do you dislike most about this product?

nothing - love everything about it

What recommendations would you give to someone considering this product?

use it - and don't bother with any other vendor

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing