TriNet Technology Platform Logo
TriNet Technology Platform Logo
TriNet Group, Inc.

TriNet Technology Platform

Composite Score
7.1 /10
CX Score
7.0 /10
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TriNet Technology Platform
7.1 /10

What is TriNet Technology Platform?

TriNet Technology Platform is an all-in-one comprehensive HR platform for managing the entire employee lifecycle from recruiting and onboarding to payroll processing and benefits admin. Manage HR in real-time with a comprehensive platform that helps support your business growth. Easily access payroll, view TriNet-sponsored benefits, visualize your HR data, connect with popular business applications and so much more. Access premium, big company benefit options with industry-tailored, full-service human resource solutions that help you grow.

Company Details

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Awards & Recognition

TriNet Technology Platform won the following awards in the Human Capital Management - Midmarket category

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TriNet Technology Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TriNet Technology Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

84 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TriNet Technology Platform?

0% Negative
21% Neutral
79% Positive

Pros

  • Reliable
  • Continually Improving Product
  • Respectful
  • Fair

Cons

  • Charges for Enhancements

Feature Ratings

Average 83

Payroll Administration

86

Benefits Administration

85

Performance Management

84

Learning and Development

83

Talent Management

83

Employee Record

82

Position Management

82

Workforce Planning

82

Time and Attendance

80

Talent Acquisition

78

Vendor Capability Ratings

Average 81

Quality of Features

86

Business Value Created

86

Breadth of Features

84

Ease of IT Administration

84

Ease of Implementation

83

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

80

Availability and Quality of Training

79

Vendor Support

77

Ease of Customization

75

TriNet Technology Platform Reviews

Yataani G.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

A Great HR Software

Likeliness to Recommend

9 /10

What differentiates TriNet Technology Platform from other similar products?

What makes TriNet HCM unique is that it is a full human resource solution for business

What is your favorite aspect of this product?

I like that it comes with great human capital management features Cost of deploying it is reasonable

What do you dislike most about this product?

Nothing to list here as TriNet HCM has been great.

What recommendations would you give to someone considering this product?

For effective human resources management, TriNet HCM is what your business needs. It is well equipped and comes at a reasonable cost.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sylvia W.

  • Role: Finance
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great product that helps a small team be efficient

Likeliness to Recommend

9 /10

What differentiates TriNet Technology Platform from other similar products?

I believe TriNet has a robust team that allows them to be ahead of the curve on what new changes there are on all fronts, this includes HR, payroll and benefits.

What is your favorite aspect of this product?

TriNet takes a lot of administrative burden off a small team. We are less than 15 currently and Trinet helps to streamline our payroll process, onboarding and compliance. It provides a lot of room to grow into and since TriNet is a large organization, I feel like the compliance part is up to par. If there are issues, we usually forward it to someone and it gets taken care of. They also provide guidance when navigating a more challenging hiring processes especially in the remote space. It helps me feel a lot better that we have them on our side when we do not have a dedicated person in house to help up with those types of issues.

What do you dislike most about this product?

We are not super impressed with the UI of the expense report part of TriNet, it certainly gets the job done, but its not as "pretty" or user friendly as other aspects of the platform.

What recommendations would you give to someone considering this product?

I would look at what you are trying to achieve, how fast you are gonna grow, and see if something like TriNet would benefit your team!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Melanie K.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Quality product but could be better

Likeliness to Recommend

9 /10

What differentiates TriNet Technology Platform from other similar products?

The payroll and benefit administration are great.

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

the cost and some of the customer support experiences

What recommendations would you give to someone considering this product?

if it meets your needs - then go for it. The good outweigh the bad.

Pros

  • Continually Improving Product
  • Trustworthy
  • Respectful
  • Acts with Integrity

Cons

  • Less Effective Service
  • Charges for Enhancements
  • Vendor's Interest First