Trend Micro

Trend Micro Apex One

Composite Score

7.6 /10

CX Score

8.0 /10

44 Reviews Write a Review

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What is Trend Micro Apex One?

Trend Micro Apex One™ protection offers advanced automated threat detection and response against an ever-growing variety of threats, including fileless and ransomware. Our cross-generational blend of modern techniques provides highly tuned endpoint protection that maximizes performance and effectiveness.

Company Details

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Trend Micro Apex One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trend Micro Apex One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

96 Plan to Renew

88 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 84%
Negotiation and Contract:: 94%
Conflict Resolution:: 95%
Strategy & Innovation:: 84%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trend Micro Apex One?

2% Negative

13% Neutral

85% Positive

Pros

Client Friendly Policies
Altruistic
Friendly Negotiation
Trustworthy

Feature Ratings

Average 79

Endpoint Detection and Response

Cross Platform Integration

Cross Platform Support

Port and Device Control

Centralized Management Portal

Forensics

Mac OS support

Ransomware Recovery and Removal

Automated Remediation

System Hardening

Dynamic Malware Detection

Vendor Capability Ratings

Average 80

Ease of Implementation

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Business Value Created

Ease of Customization

Vendor Support

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Also Featured in...

Data Loss Prevention

Score 7.1

View Trend Micro Apex One in this category (opens in a new tab)

Trend Micro Apex One Reviews

SMARANIKA H.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2024

Robust EPP solution for comprehensive protection

Likeliness to Recommend

8 /10

What differentiates Trend Micro Apex One from other similar products?

Trend Micro Apex One is a comprehensive endpoint protection platform (EPP) offering various features to protect devices from cyber threats. Multi-layered protection: Combines antivirus, anti-malware, endpoint detection and response (EDR), application control, and web filtering for comprehensive protection. Machine learning: Utilizes machine learning to detect and block emerging threats, including zero-day attacks. Behavioral analysis: Analyzes user and device behavior to identify suspicious activities and potential malware. Cloud-based management: Simplifies deployment and management with a centralized cloud console.

What is your favorite aspect of this product?

Trend Micro Apex One is a comprehensive endpoint protection platform (EPP) designed to safeguard devices against evolving cyber threats. It combines various security features into a single solution, simplifying endpoint security management for organizations. Here's a deeper dive into its features and potential considerations: Multi-layered Protection Advanced Threat Detection Cross-Platform Support Cloud-Based Management Vulnerability Management Data Loss Prevention Application Control

What do you dislike most about this product?

Potential performance impact: Some users report experiencing performance slowdowns, especially on older devices. Limited customization options: While offering configuration options, some users might desire more in-depth customization for specific needs. User interface complexity: Some users find the interface complex and challenging to navigate. False positives: Advanced detection methods might occasionally generate false positives, requiring manual investigation. Integration challenges: Integrating with existing security tools might require additional effort and expertise.

What recommendations would you give to someone considering this product?

Trend Micro Apex One is a powerful and versatile EPP offering comprehensive protection for various device types. Its cloud-based management, machine learning capabilities, and cross-platform support are compelling features. However, consider the potential downsides, such as performance impact and limited customization, before making a decision.

Pros

Continually Improving Product
Reliable
Trustworthy
Effective Service

Engin Y.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

There is better, but it does its job well.

Likeliness to Recommend

8 /10

What is your favorite aspect of this product?

Management Interface.

What do you dislike most about this product?

False virus findings.

What recommendations would you give to someone considering this product?

POC'de gerçekçi testler yapmasını.

Pros

Trustworthy
Efficient Service
Effective Service
Respectful

Pravin I.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Trend Micro Apex One Fantastic Solution

Likeliness to Recommend

10 /10

What differentiates Trend Micro Apex One from other similar products?

It is great product with great features with Great management console and Dashboard!

What is your favorite aspect of this product?

What I like most about this it supports almost all the platforms seamlessly!

What do you dislike most about this product?

There is nothing to dislike about Trend Micro as of now!

What recommendations would you give to someone considering this product?

Time tested and great product which can support from all kinds of workstation and servers.

Pros

Helps Innovate
Reliable
Trustworthy
Client Friendly Policies

Trend Micro Apex One

What is Trend Micro Apex One?

Company Details

Need Assistance?

Awards & Recognition

Trend Micro Apex One Ratings

84 Likeliness to Recommend

1 Since last award

96 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Trend Micro Apex One?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Endpoint Detection and Response Active threat detection that remediates against known and unknown malware and malicious activities, leveraging machine learning techniques.

Cross Platform Integration Open API and net sec appliance integration with NGFW, SIEM, IPS/IDS, Automated Network Quarantining, DLP, Data Discovery, and Threat Intelligence.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Port and Device Control Includes USB encryption and endpoint data loss prevention.

Centralized Management Portal Includes multiple client management, push install capability, comprehensive policies for different groups, and active directory integration and synchronization.

Forensics Includes the ability provide full visibility in an easy-to-understand display of what happened on an endpoint during an attack in (near) real-time.

Mac OS support Endpoint security support to identify and block threats on Mac workstations.

Ransomware Recovery and Removal Recover files removed and/or encrypted by ransomware.

Automated Remediation Automate remediation of alerts due to exceeding defined thresholds e.g. trigger scripts to address low disk space alerts.

System Hardening Automated vulnerability patching and vulnerability assessment.

Dynamic Malware Detection Heuristics are applied to files to identify similarities with known malware and block it.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Data Loss Prevention

Trend Micro Apex One Reviews

SMARANIKA H.

Robust EPP solution for comprehensive protection

Likeliness to Recommend

Pros

Engin Y.

There is better, but it does its job well.

Likeliness to Recommend

Pros

Pravin I.

Trend Micro Apex One Fantastic Solution

Likeliness to Recommend

Pros

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1
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Feature Ratings

Endpoint Detection and Response

Cross Platform Integration

Cross Platform Support

Port and Device Control

Centralized Management Portal

Forensics

Mac OS support

Ransomware Recovery and Removal

Automated Remediation

System Hardening

Dynamic Malware Detection

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Business Value Created

Ease of Customization

Vendor Support

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training