Traqq Customer Reviews 2024

Traqq

Composite Score

7.9 /10

CX Score

7.8 /10

7 Reviews Write a Review

Claim Software

What is Traqq?

Traqq is a time tracking solution that helps businesses and organizations monitor and analyze internal company processes. Your team will get better organized, enjoy higher transparency and improved work efficiency. You get a time tracking app with easy billing and reporting options for employees, which also comes with innovative administration tools to simplify monitoring, analytics, and payroll handling for employers, and includes tough privacy protection and security mechanisms ensuring a smooth and worry-free experience for everyone.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Traqq Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

83 Plan to Renew

75 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Traqq?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 86

Document and File Tracking

Dashboards and Reporting

Screenshots

Timesheet

Application and URL Monitoring

Task Tracking

Location Tracking

Email Monitoring

Keystroke Recording

Productivity Analysis

Domain Blocking

Vendor Capability Ratings

Average 82

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Business Value Created

Ease of Customization

Breadth of Features

Traqq Reviews

Martin T.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

As effective as it can get!

Likeliness to Recommend

9 /10

What differentiates Traqq from other similar products?

Ease of use, great dashboards and visuals.

What is your favorite aspect of this product?

Tracking of websites usage.

What do you dislike most about this product?

I would say a bit pricey.

What recommendations would you give to someone considering this product?

Definetly a product that deserves a demo and a POC.

Pros

Security Protects
Helps Innovate
Reliable
Performance Enhancing

Traqq

What is Traqq?

Company Details

Need Assistance?

Traqq Ratings

94 Likeliness to Recommend

83 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Traqq?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document and File Tracking Monitor how files and documents are being utilized and distributed thought the organization.

Dashboards and Reporting Summary of time and activity data, detailed reporting by users or projects and view productivity trends to better understand how employees work.

Screenshots The ability to capture screenshots manually or through random screen capture.

Timesheet Time and attendance tracking for scheduled shifts, monitoring employee log in/out functions.

Application and URL Monitoring Tracking of what URLs and applications users visited and time spent on different sites.

Task Tracking Detailed tracking of individual or team tasks, including effort, time spent, and completion percentage.

Location Tracking Real-time GPS locating monitoring of employees.

Email Monitoring Ability to track incoming and outbound emails as well as attachments.

Keystroke Recording Records and archives all user keystrokes.

Productivity Analysis Indicators to track efforts spend on activities, to allow for identification of improvement opportunities.

Domain Blocking Ability to restrict access to certain websites.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Traqq Reviews

Martin T.

As effective as it can get!

Likeliness to Recommend

Pros

Feature Ratings

Document and File Tracking

Dashboards and Reporting

Screenshots

Timesheet

Application and URL Monitoring

Task Tracking

Location Tracking

Email Monitoring

Keystroke Recording

Productivity Analysis

Domain Blocking

Vendor Capability Ratings

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Business Value Created

Ease of Customization

Breadth of Features