

What is TouchBistro POS?
TouchBistro is loaded with smart front-end features that will give your staff the power to work quicker, reduce errors, and deliver an exceptional customer experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 87%
- Negotiation and Contract:
- 57%
- Conflict Resolution:
- 62%
- Strategy & Innovation:
- 95%
- Service Experience:
- 85%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TouchBistro POS?
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Cons
- Under Delivered
- Less Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payment Processing
Integrations
Mobile Capabilities
Check Settlement Types
Kitchen Course Management
Multiple Venue Property Concept Support
Table Reservations Management
Advanced Reporting Analytics
PCI Compliance
Off Line Operations
Advanced Compliance & Statutory
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Breadth of Features
Business Value Created
Ease of Implementation
Vendor Support
Availability and Quality of Training
Ease of IT Administration
TouchBistro POS Reviews

Aidan F.
- Role: Consultant
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Mar 2023
Features are average. Installation fees are awful.
Likeliness to Recommend
What differentiates TouchBistro POS from other similar products?
Honestly, not much
What is your favorite aspect of this product?
Customization
What do you dislike most about this product?
Tends to get bogged down on the server end if venue is particularly busy. Installation and instruction set up fees are borderline scams.
What recommendations would you give to someone considering this product?
Look into other products that don't have fees like that
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Performance Enhancing
Cons
- Vendor's Interest First
- Commodity Features
- Less Generous
Please tell us why you think this review should be flagged.
Siddhanth C.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Mar 2023
"easy to use, fantastic accessibility"
Likeliness to Recommend
What differentiates TouchBistro POS from other similar products?
User friendly
What is your favorite aspect of this product?
Accessibility
What do you dislike most about this product?
Connectivity with debit machine
What recommendations would you give to someone considering this product?
Good product easy to use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Cory A.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Aug 2022
A great tool for Restaurant Management
Likeliness to Recommend
What differentiates TouchBistro POS from other similar products?
Very user-friendly. Its app is a tremendous tool for keeping track of sales on the go. A breath of features. Everything you need in restaurant management under one system. Highly recommend.
What is your favorite aspect of this product?
The app is a great tool while away from the restaurant to monitor sales.
What do you dislike most about this product?
Entering inventory for pricing is very time-consuming and can be a little confusing.
What recommendations would you give to someone considering this product?
Overall a great system. A little bit on the expensive side but overall worth the investment.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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