Tines Automation Inc.

Tines

Composite Score

8.2 /10

CX Score

8.6 /10

40 Reviews Write a Review

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What is Tines?

Tines is an automation platform designed to allow anyone to connect their technology stack and automate any repetitive manual task, regardless of complexity. No integrations, apps, plugins, or custom code required.

Company Details

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Awards & Recognition

Tines won the following awards in the Security Orchestration, Automation, and Response category

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2025 Data Quadrant Champion

Latest Award, 2025

0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

4 Top Rated Capabilities

8 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

12 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Champion

2022

11 Top Rated Capabilities

12 Top Rated Features

2022

Tines Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tines.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

93 Plan to Renew

76 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

100

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 99%
Negotiation and Contract:: 88%
Conflict Resolution:: 100%
Strategy & Innovation:: 98%
Service Experience:: 99%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tines?

3% Negative

0% Neutral

97% Positive

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 74

Orchestrate & Automate

Capable of Use Case Development

Team Collaboration

Automated Phishing Handling

Playbooks/Runbooks and Workflow Builder

Integration Capabilities

Feedback Loop

Management and Sharing of Intelligence

Integration with IR Management

Collective Analytics Layer

Document & Artifact Storage

Vendor Capability Ratings

Average 76

Vendor Support

Ease of Data Integration

Quality of Features

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Tines Reviews

Rackel S.

Role: Finance
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

The Best Automation and Response System - Tines

Likeliness to Recommend

9 /10

What differentiates Tines from other similar products?

The product has the ability to reduce alert fatigue and automate manual tasks.

What is your favorite aspect of this product?

Adaptive response. Value for money. Real time reporting capabilities and easy mapping of citations. The software delivers more on time. Availability of tutorials to get started.

What do you dislike most about this product?

Performance of the software depends on the latest updates.

What recommendations would you give to someone considering this product?

Considering this platform for security automation it is very agile in security management and response.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Unique Features

Varun A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2025

This is good to use

Likeliness to Recommend

10 /10

What differentiates Tines from other similar products?

It’s good to use its have a higher availability and scalability

What is your favorite aspect of this product?

Everything of this product

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Sure of course I’d love to

Pros

Inspires Innovation
Saves Time
Transparent
Security Protects

Shobhana U.

Role: Student Academic
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

It’s very good

Likeliness to Recommend

10 /10

What differentiates Tines from other similar products?

Security reasons

What is your favorite aspect of this product?

Security tools

What do you dislike most about this product?

Security ven

What recommendations would you give to someone considering this product?

It’s a good product

Pros

Helps Innovate
Enables Productivity
Trustworthy
Unique Features

Tines

What is Tines?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

Tines Ratings

91 Likeliness to Recommend

93 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Tines?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Orchestrate & Automate Ability to prioritize mission-critical playbooks. Performance easily monitored from central location with no execution limits and additional servers as needed.

Capable of Use Case Development Enable the organization to create use cases that may be proprietary to the organizations circumstances or environment.

Team Collaboration Team-based notifications and tasking, commenting and markdown support and escalation management.

Automated Phishing Handling Eliminate the burden of manually analyzing and remediating the growing volume of phishing emails.

Playbooks/Runbooks and Workflow Builder Solution should enable playbook and workflow creation and modification using simple techniques—such as drag-and-drop interfaces.

Integration Capabilities Flexible playbooks to support integration workflows and REST API to allow flexibility in integration development.

Feedback Loop Leverage the feedback loop to enable faster, more accurate actions as you anticipate and thwart a threat actor’s next move.

Management and Sharing of Intelligence The ability to heavily leverage a REST API and represent data in a way that can be shared among multiple teams and tools. STIX/TAXII support.

Integration with IR Management Support how an organization plans, manages, tracks and coordinates the response to a security incident.

Collective Analytics Layer Ground truth telemetry from other analysts around the globe is provided anonymously and automatically.

Document & Artifact Storage Extensible storage to meet growing needs. The ability to link documents and artifacts to relevant intelligence or other information.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Tines Reviews

Rackel S.

The Best Automation and Response System - Tines

Likeliness to Recommend

Pros

Varun A.

This is good to use

Likeliness to Recommend

Pros

Shobhana U.

It’s very good

Likeliness to Recommend

Pros

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Feature Ratings

Orchestrate & Automate

Capable of Use Case Development

Team Collaboration

Automated Phishing Handling

Playbooks/Runbooks and Workflow Builder

Integration Capabilities

Feedback Loop

Management and Sharing of Intelligence

Integration with IR Management

Collective Analytics Layer

Document & Artifact Storage

Vendor Capability Ratings

Vendor Support

Ease of Data Integration

Quality of Features

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Breadth of Features