ThreatLocker Customer Reviews 2024

ThreatLocker

Composite Score

9.0 /10

CX Score

9.2 /10

34 Reviews Write a Review

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What is ThreatLocker?

ThreatLocker is an endpoint protection platform (EPP) offering cybersecurity controls to protect businesses from zero-day attacks. Enabling a Zero Trust posture, ThreatLocker operates with a default deny approach to reduce the attack surface and mitigate potential cyber vulnerabilities.

Company Details

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Awards & Recognition

ThreatLocker won the following awards in the Unified Threat Management category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

5 Top Rated Capabilities

2 Top Rated Features

2024

ThreatLocker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ThreatLocker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ThreatLocker?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Trustworthy
Unique Features
Effective Service

Feature Ratings

Average 86

Endpoint Protection

Application Layer Control

Security Information and Event Management

Intrusion Detection Prevention

Firewall

Data Loss Prevention

Network Access Control

Deep Packet Inspection

Virtual Private Network

Web Content Filtering

Anti Spam

Vendor Capability Ratings

Average 86

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Also Featured in...

Endpoint Protection - Midmarket

Score 9.2

View ThreatLocker in this category (opens in a new tab)

ThreatLocker Screenshots

ThreatLocker Downloads

ThreatLocker Solutions Overview

Learn about all of the cybersecurity solutions ThreatLocker offers.

Allowlisting Buyer Checklist

Learn all of the non-negotiable features an Allowlisting solution should have to help you stay on top of new and emerging threats.

Total Economic Impact of ThreatLocker - Forrester Report

Learn the cost savings and business benefits enabled by ThreatLocker from the experts at Forrester.

ThreatLocker Videos

ThreatLocker Reviews

Hollace G.

Role: Human Resources
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Excellent product with great support.

Likeliness to Recommend

8 /10

What differentiates ThreatLocker from other similar products?

ThreatLocker enables the central deployment and management of application control across numerous clients and endpoints, avoiding the complexity we experienced with alternatives. Support has been prompt, with most questions answered very quickly via chat. They also have a lot of outstanding training videos, which help administrators get up to speed quickly. Best of all, the product is constantly being improved, so it continues to become better.

What is your favorite aspect of this product?

I like how ThreatLocker analyses every single file and restricts it to the level that we specify. That can, of course, cause issues at times, but it is also the essence of zero trust. The software itself works well, and if there is an issue, assistance responds quickly. It is a highly comprehensive tool, and its cluster is quite organized and intuitive in comparison to other solutions.

What do you dislike most about this product?

Some feature requests, such as SSO, have been sluggish to develop, but they have made modest progress over time. There is occasionally an admin panel delay, which adds extra time to whitelist requests, however, this is getting less common over time.

What recommendations would you give to someone considering this product?

Despite a few minor issues that make it a little awkward, it seems to be good overall. I like the feeling of security the program offers me, especially knowing that other people are protected against themselves even though they are less watchful than I am. The process for approving new programs functions fairly well, and the support is outstanding!

Pros

Helps Innovate
Continually Improving Product
Unique Features
Efficient Service

Cons

Less Friendly Negotiation

Role: Information Technology
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jul 2023

Easy to use and Fantastic Security product.

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Alan S.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Effective, but a steep learning curve

Likeliness to Recommend

10 /10

What differentiates ThreatLocker from other similar products?

Blocked ransomware during the Kaseya attack

What is your favorite aspect of this product?

Effectiveness

What do you dislike most about this product?

Constant attention

What recommendations would you give to someone considering this product?

Steep learning curve. Very effective, but we had to go through multiple training session to get up to speed. That said, the ThreatLocker Team was VERY helpful during the implement and training. It does require constant attention when a client has the install a new/update an application. We're getting better at globally whitelisting good known applications, but there are still one offs that have be approved individually. Attempting to implement Application Whitelisting (like with Group Policy Software Restriction) without a tool like ThreatLocker is suicide.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Productive

ThreatLocker

What is ThreatLocker?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

ThreatLocker Ratings

92 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love ThreatLocker?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Endpoint Protection Endpoint Protection a single agent, including AV, web & device control. It prevents malware & data loss with no complicated network or directory prerequisites

Application Layer Control Ability to control application functions, including lockdown of features as required. This is at the application (layer-7), rather than the network (layer-3).

Security Information and Event Management The real time reporting of alerting and security threats based on network behavioral analysis of systems logs, servers, application, and network devices.

Intrusion Detection Prevention Through event monitoring, the detection, countermeasure and prevention of possible security incidents or threats.

Firewall Firewall functions, such as the blocking or redirecting of data traffic, by port or protocol.​

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Network Access Control Endpoint integration to ensure each connecting device has appropriate security.

Deep Packet Inspection The inspection of data transmitted over a network to log, reroute or block to scrutinize the content of data streams, encrypted or within a secure tunnel.

Virtual Private Network The hosting of VPN secure tunnels, as well as expand the capabilities of the UTM service to those connected to the corporate network via VPN.

Web Content Filtering The ability to screen, block or limit access to certain websites which might contravene corporate policy or pose a security threat to the organization.

Anti Spam Spam email filtering and blocking, the ability to release blocked e-mails and the whitelisting/blacklisting of senders.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Endpoint Protection - Midmarket

ThreatLocker Screenshots

Application Control

Unified Audit

Approval Center

Industry Leading Support - Chat with a Cyber Hero

ThreatLocker Downloads

ThreatLocker Solutions Overview

Allowlisting Buyer Checklist

Total Economic Impact of ThreatLocker - Forrester Report

ThreatLocker Videos

Are Your Employees Adding Security Holes? | ThreatLocker 60 Second TV Spot

ThreatLocker Success Story - Advanced Medical Transport

ThreatLocker Success Story - Stampede Meats

ThreatLocker Testimonial - Redner's Markets

ThreatLocker Success Story - Hattiesburg Clinic

ThreatLocker Success Story - Pioneer-360

Demo 2023: Deployment

Demo 2023: Allowlisting

Demo 2023: Ringfencing

Demo 2023: Elevation Control

Demo 2023: Storage Control

Demo 2023: Network Control (NAC)

ThreatLocker Reviews

Hollace G.

Excellent product with great support.

Likeliness to Recommend

Pros

Cons

Easy to use and Fantastic Security product.

Likeliness to Recommend

Pros

Alan S.

Effective, but a steep learning curve

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Endpoint Protection

Application Layer Control

Security Information and Event Management

Intrusion Detection Prevention

Firewall

Data Loss Prevention

Network Access Control

Deep Packet Inspection

Virtual Private Network

Web Content Filtering

Anti Spam

Vendor Capability Ratings

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration