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ThoughtSpot Logo Award Winner Product Badge
ThoughtSpot

ThoughtSpot

Composite Score
7.7 /10
CX Score
7.9 /10
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ThoughtSpot
7.7 /10

What is ThoughtSpot?

ThoughtSpot is the AI-native Intelligence Platform for every enterprise. With ThoughtSpot’s intuitive natural language search, every user can confidently generate answers from their business data at every point of decisioning. The platform’s unified capabilities, along with our agentic AI analyst, Spotter, enable users to create precise, transparent, personalized, and actionable insights with enterprise grade trust, security, and scale. Accessible via the web and mobile app, ThoughtSpot Embedded offers a low-code solution to integrate AI-powered analytics directly into products and services, driving data monetization and boosting user engagement for customers.

Company Details

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Awards & Recognition

ThoughtSpot won the following awards in the Business Intelligence & Analytics – Enterprise category

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ThoughtSpot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ThoughtSpot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

3
Since last award

87 Plan to Renew

5
Since last award

69 Satisfaction of Cost Relative to Value

11
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
92%
Conflict Resolution:
91%
Strategy & Innovation:
95%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ThoughtSpot?

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7% Negative
6% Neutral
87% Positive

Pros

  • Efficient Service
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 78

Real-Time Visualization

87

Data Exploration and Visualization

85

BI Security

84

Spatial Analysis

84

Self Service and Ad Hoc Capabilities

84

Dashboard

84

Advanced Analytics and Data Science

82

Metadata Management

82

Data Modelling Tools

82

Operational Reporting Capabilities

82

Intelligent Alerts and Notifications

81

Vendor Capability Ratings

Average 78

Ease of Data Integration

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

79

Vendor Support

79

Ease of Implementation

79

Availability and Quality of Training

78

Breadth of Features

77

Quality of Features

76

Business Value Created

73

Ease of Customization

71

ThoughtSpot Reviews

Danna-jess Z.

  • Role: Finance
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Leading business intelligence software.

Likeliness to Recommend

9 /10

What differentiates ThoughtSpot from other similar products?

It enables end-users across locations and departments to engage in guided, instant searches by company data.

What is your favorite aspect of this product?

Its relational search engine has made it easier to conduct queries about consumer service, complaints, and churn. With ThoughtSpot, managers beyond teams can dig deep into the data to retrieve ROI, trends, and internal statistics immediately. HR directors and executives can utilize the same technology to obtain a wide overview of workloads, employee turnover rates, and more.

What do you dislike most about this product?

From a GUI perspective, very little information is available to manage the actual environment. It lacks administrative things that can be done from the user interface. It has less robust visualizations as compared to other tools in the market. Also, it has some limitations regarding modeling.

What recommendations would you give to someone considering this product?

End-users can present their work in the best way with interactive data visualization tools. With ThoughtSpot, models and visuals are created within seconds so that you can share findings directly. It has made it easy to get answers instantly. One major benefit is that you can get automated visions when you need them with just a click. It enhances decision-making and drives innovation and revenue growth. It is a great tool to implement in analytics user community. It is so easier and faster for analytics users to obtain the data they require for whatsoever analysis they dream of.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Less Generous

Justin C.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2020

Product works but improves are necessary!

Likeliness to Recommend

6 /10

What differentiates ThoughtSpot from other similar products?

It's a simple product that's on it's way up.

What is your favorite aspect of this product?

Being able to pull data from large banks without much trouble

What do you dislike most about this product?

Difficulty using custom search strings

What recommendations would you give to someone considering this product?

Good first entry into this arena.

Pros

  • Efficient Service
  • Helps Innovate
  • Caring
  • Client Friendly Policies