What is Textmagic?
Textmagic is a business text-messaging service for sending notifications, alerts, reminders, confirmations and SMS marketing campaigns. We provide a popular SMS text messaging service used by businesses worldwide (the USA, UK, Canada & Australia). The tool makes it easy to send notifications, alerts, reminders, confirmations, and SMS marketing campaigns.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
87 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Textmagic?
Pros
- Client Friendly Policies
- Generous Negotitation
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Text Messaging
Scheduled Messaging
Opt-in
Marketing Analytics
Communication Archive
Mobile Marketing Management
Social Media Marketing Management
Application Integration
Surveys Feedback
Loyalty Promotions Management
Mobile Payments
Vendor Capability Ratings
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Business Value Created
Quality of Features
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
[1920] Homepage
10DLC and Toll free
Compose screen
Contacts page
New SMS messenger
Reports page
SMS surveys
SMS templates
Textmagic iOS and Android Apps
Textmagic Reviews
Soonitee R.
- Role: Information Technology
- Industry: Apparel
- Involvement: End User of Application
Submitted Mar 2022
Scheduling SMS campaigns & free verification tools
Likeliness to Recommend
What differentiates Textmagic from other similar products?
TextMagic is not the the average SMS providers for mass SMS. Its dashboard had the ability of letting you schedule your whole campaign right from your browser (Opera, Chrome, etc.), and have some unique sets of tools: carrier lookup, SMS length calculator, online invoice generator, and the list goes one with useful, yet simple but free tools.
What is your favorite aspect of this product?
I love that we are able to customize our sender ID to match our brand, giving our campaign a professional look, as well as a branded outreach. The scheduling option has won my heart, for it allowed me to write multiple campaign texts far in advance, saving a lot of time, when it comes to sending these campaign and reminders multiple times during the day.
What do you dislike most about this product?
The need to purchase a dedicated phone number to be able to receive SMS is a little annoying. The phone number should be included, or at least 1 phone number, for any businesses using TextMagic paid services.
What recommendations would you give to someone considering this product?
TextMagic does have mobile capabilities, with the availability of its iOS and Android application. You will definitely save a lot of time, if sending regular but numerous SMS forms part of your business activities or organizational processes. It's worth giving a try and adopting. Highly reliable global SMS services.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jean P.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
Integrate SMS to your infrastructure via REST API
Likeliness to Recommend
What differentiates Textmagic from other similar products?
While generating an API key with other providers require a manual intervention by customer support, with TextMagic, an API key can be generated right away from the dashboard. What's even more amazing is that TextMagic provides a sandbox, for proper testing and clear documentations of API commands.
What is your favorite aspect of this product?
I love the callback URL features, where delivery notifications can be sent automatically to your desired destination. I also find amazing, for less advanced IT users, the ability to send SMS via emails, in bulk, without any coding knowledge required. Integration is so easy also via Zapier, which gave us access to our most used apps like Gmail and MailChimp.
What do you dislike most about this product?
TextMagic rarely offers promotions or discounts. Also messages sent but not delivered are charged as same.
What recommendations would you give to someone considering this product?
If you are looking to optimize the communications of your business or at the workplace, TextMagic will definitely help you achieve this goal, for the fee of an SMS for each message sent. While it might not be the most cost effective solution, it will definitely improve your business processes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Khevin C.
- Role: C-Level
- Industry: Retail
- Involvement: End User of Application
Submitted Feb 2022
Sending important board meeting communiqué via SMS
Likeliness to Recommend
What differentiates Textmagic from other similar products?
We have been using TextMagic for the past 8 years and I must say that it has proven to be a tools to optimize communication. Generally, after our board meetings, we send our notes of meeting as well as a communiqué. However, we noticed that the open rate for these was very low. With TextMagic, we were able to send these via a link, send by SMS to all of our members. This optimized our reach, making sure also that our important messages are communicated timely. Best of all, we were able to have a record for this via the TextMagic online CRM SMS platform.
What is your favorite aspect of this product?
I really appreciated that we could copy-paste our phone numbers for our contacts from an spreadsheet and have them imported in bulk into the TextMagic account.
What do you dislike most about this product?
While we do love the custom sender ID feature, having a new custom sender ID cost a fee, and I find this abusing. It should be free for existing clients in my opinion.
What recommendations would you give to someone considering this product?
I have never ever had a downtime with TextMagic, and for the years that I have been using their services, I can confirm that they are a trusted and reputable company. I recommend that your check their website and request a free trial. I am sure you'll love it and adopt it for a very long time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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